Seamless Integration
With Ultatel’s seamless integration, you can easily connect our cutting-edge VoIP system to your existing business phone infrastructure. This allows you to upgrade to advanced IP voice services without disruption.call handling processes with Ultatel’s Graphical Call Flow feature. Create graphical representations of call flows to ensure efficient and effective call management.
Seamless Integration Overview
With Ultatel’s seamless integration, you can easily connect our cutting-edge VoIP system to your existing business phone infrastructure. This allows you to upgrade to advanced IP voice services without disruption.
How Ultatel Seamless Integration Works
Our VoIP platform can interface directly with your current PBX or VoIP system at the session border controller (SBC) level. This enables full interoperability between the two solutions, providing your business with the best of both worlds.
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Key aspects of our seamless integration include:
â—Ź Direct SIP trunk connectivity between Ultatel and your PBX/VoIP system
â—Ź Support for retaining existing phone numbers during transition
â—Ź Flexible deployment options (Integrates with on-premises, hybrid, or fully cloud-based)
Seamless Integration Usage Examples
Here are some examples of how businesses can benefit from Ultatel’s seamless integration capability:
Retail Company
Integrates Ultatel’s omnichannel contact center with their existing Avaya PBX to upgrade customer service without replacing their legacy system.
Law Firm
Links Ultatel’s cloud phone system to support remote/mobile workers while maintaining their on-premises Cisco PBX to service headquarters.
Healthcare Organization
Connects Ultatel’s HIPAA-compliant VoIP platform to their existing Mitel MiVoice business communications without disruption.
Ultatel Products With Seamless Integration
Seamless integration is supported across Ultatel's entire product portfolio.
Seamless Integration FAQs
What PBXs and phone systems can you integrate with?
We seamlessly interconnect with all major PBX platforms and business phone systems including Avaya, Cisco, Mitel, ShoreTel, NEC, Microsoft, and more.
Does my current phone number need to change?
No, you can retain your existing direct inward dial (DID) phone numbers during the transition.
What are the network requirements?
An IP connection or SIP trunk is required between your existing phone system and Ultatel’s VoIP infrastructure. Ultatel can provide managed SIP connectivity as needed.
Related Information
For more details on how Ultatel can enhance your business communications, explore our other features such as Individual Extensions, CRM Integrations, and 24/7 Live Customer Support. Visit our Features Page to learn more.
