Work BetterSM
Forward Your Business Calls Anywhere

Improve the customer experience by getting callers to the right person fast, and never miss an important call with [VoIP] call forwarding.
Plans start at 13.95/mo.
Unlimited Calling, SMS, Fax, Video included!
Best Value Capterra, ULTATEL

Business of all Sizes Trust ULTATEL

Our Business Phone System is Rated #1 in Overall Value and Customer Support

Call Forwarding Explained

One of ULTATEL’s most popular phone services is call forwarding. Call forwarding is a business phone system feature that allows you to route incoming and unanswered calls to another number. Whether you’re out of the office, or it’s after hours so no one can physically pick up, or just when you’re on vacation, a call forwarding service can help you to still cater to inbound calls and reroute them to another number.

Call forwarding helps get your caller where they need to go quickly.

Call forwarding can also help you handle calls in an emergency. If your internet service goes down, calls to your extension will automatically be sent to the specified failback phone number, such as your personal mobile phone, a designated landline, or another employee.

When you select your office phone system, make sure your phone system provider can:

  • Automatically forward calls to any phone number on any device, to ensure your calls always get answered.
  • Forward calls to any extension, phone number, group, or department simultaneously or sequentially.
  • You can specify the number of times each phone rings before the calls get forwarded to the assigned telephone number.

Why Businesses use Call Forwarding

Eliminate Missed Calls and ensure all calls are answered

Don't lose another client to a busy phone line anymore. With a call forwarding service, you can redirect calls to a colleague or your personal business phone number. This way, you can cater to the needs of your clients, and close more sales, even if you're not at your office desk.

Employees can travel with your phone system

Travel is part of work for most employees. However, calls can still come even while you're driving, while on a plane, or even during a commute. That's why a call forwarding service is relevant. Even if you have incoming calls, you can configure your call forwarding settings to redirect them to your mobile phone or to a colleague, so you can travel with ease without worrying about missed calls.

Provide a better caller experience

Easily forward any incoming call to an extension, business phone number, or even your phone number, so you don't keep your callers waiting. When you're not available to pick up the call, you can transfer the call to your colleague or assistant and ensure that each call is answered and served.

routing

Cover your business after-hours

Not all businesses can operate non-stop. At some point, there are after-hours for businesses. But not with your call management platform with a call forwarding service. You can program a call routing rule wherein you can redirect callers to voicemail or to your personal mobile phone number.

Super-charge your growth with
ULTATEL’s Cloud Phone System.

Advanced Features That Meet Your Needs

Empower your Employees With 40+ VoIP Phone Features to be More Productive From Anywhere.

Desktop Phones

We support all top brands including Polycom, Cisco, Yealink, and more. Keep your exiting phones for saving or buy new at 50% off.

Voicemail to Email

Your voicemail delivered to your email with voice and Transcription.

routing

Dynamic Call Routing

The right person should answer your important call all the time. Route your calls dynamically based on the hour of the day or day of the week.

Call Queuing

Organize employees, teams, and departments into queues so that callers will be routed to the next available company representative in the selected queue

Remote Working

Stay connected with you customers, employees and partners using our apps on any device (windows, MAC, Android, iOS)

Text Messaging

Manage teams, customers and employees by sending and receiving text messages through the ULTATEL HUB app

Unlimited Everything

Our business phone solutions come with unlimited calling, texting, messaging, video, and meetings.

ULTATEL Transparent Pricing

Our Plans Are Fully Customizable With Clear Pricing. No Hidden Fees or Charges.

Professional

Starts at
$17.95
$13.95
$13.95
Per month / user
  • No limit on the number of users
  • Unlimited Auto-attendants
  • Unlimited ring groups
  • Advanced call handling
  • Hold Music
  • Video conferencing, up to 20 participants
  • Desktop Phones
  • Advanced reporting & Analytics Voicemail
  •  24/7/365 Support
  •  Voicemail Transcription

Best Value Guaranteed

Premium

Starts at
$27.95
$17.95
$17.95
Per month / user
  • Everything in Professional, Plus
  • Video conferencing, up to 100
  • participants Call Queuing
  • Voicemail Drop
  • Call Recording
  • Call Whispering
  • Call Monitoring
  • Quality Assurance
  • Customized Reports

Ultimate

Starts at
$37.95
$27.95
$27.95
Per month / user
  • Everything in Premium, Plus
  • After Call SMS/Automated Surveys
  • CRM Integrations with Salesforce, Pipedrive, Zoho, Zendesk, Microsoft Dynamics Corporate directory (LDAP)
  • Single sign-on (SSO)
  • Custom integrations* with specialized apps
  • Smart IVR integration

Customer's Peace of Mind is Our #1 Priority

The Award-Winning VoIP Platform That All Companies Trust.

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.

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“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”
The Land Conservancy of New Jersey

Robert J Santee
IT/Project Manager
The Land Conservancy of New Jersey

#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.

Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Talk to an Expert

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“Our company, La Finestra LC, just switched to ULTATEL,
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC