One of ULTATEL’s most popular phone services is call forwarding. Call forwarding is a business phone system feature that allows you to route incoming and unanswered calls to another number. Whether you’re out of the office, or it’s after hours so no one can physically pick up, or just when you’re on vacation, a call forwarding service can help you to still cater to inbound calls and reroute them to another number.
Call forwarding helps get your caller where they need to go quickly.
Call forwarding can also help you handle calls in an emergency. If your internet service goes down, calls to your extension will automatically be sent to the specified failback phone number, such as your personal mobile phone, a designated landline, or another employee.
When you select your office phone system, make sure your phone system provider can:
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