99.999% Uptime Guaranteed. Your system will never go down and never be compromised.
We provide 24/7 support with 90% first contact resolution and 10 second average call answer time.
Advanced reporting, logic-driven ring groups, IVR, and real-time dashboards. Pay only for what you need.our level of customization allows you to wrap your phone system around our cloud contact center. Pay only for what you need.
We deliver the best cloud contact center cost value ratio in the industry, with no long-term contracts and no infrastructure costs.
Give your agents the ability to reach customers no matter the type of communication and resolve their issues in less time. Let them collaborate with other team members to deliver optimally creative solutions.
Agents can work from anywhere, on any device.
Get a full view of your customer journey, so you can address problems holistically with precision.
Empower your agents by boosting their productivity, which in turn reduces costs.
The less time customers spend waiting for and receiving satisfactory resolutions, the happier they will be.
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