Experience the future of business communications with Ultatel’s cloud phone system. Our platform is a complete communications solution with all the features modern businesses need.
Automated answering service that routes incoming calls to the correct department or person in a business phone system.
Convert voicemail messages to text and/or audio and send directly to a user’s email.
Routes incoming calls to the proper queue and the most appropriate agent based on pre-defined strategies.
Places incoming calls in a waiting line when agents or phone lines are busy.
Single phone number capable of receiving voice calls, text messages, and faxes.
Conference phones include built-in microphones and speakers that accommodate multi-person calls.
With call recording, you can easily record incoming and outgoing business calls. Businesses use this feature to train new workers, to monitor agents and ensure quality of service, to help resolve disputes, and much more.
Calls to an extension can be recorded automatically, or you can record individual incoming and outgoing calls as needed, on-demand.Â
You may record and store some or all of your calls. For each extension, you may enable or disable call recording and choose which users have access to recordings.Â
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Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
