With call recording, you can record incoming and outgoing business calls. Businesses use this feature to train new or existing workers, monitor agents to ensure quality of service, support efforts to resolve disputes, and much more.
All calls for an extension can be recorded through automatic call recording, or you can record individual incoming or outgoing calls as needed, on demand. On-Demand recording only starts recording after you turn it on.
You may record and store all of your calls. For each extension you may enable or disable call recording and choose which users can view the recordings.
Recordings can be easily accessed from any smartphone or web browser.