Experience the future of business communications with Ultatel’s cloud phone system. Our platform is a complete communications solution with all the features modern businesses need.
Automated answering service that routes incoming calls to the correct department or person in a business phone system.
Convert voicemail messages to text and/or audio and send directly to a user’s email.
Routes incoming calls to the proper queue and the most appropriate agent based on pre-defined strategies.
Places incoming calls in a waiting line when agents or phone lines are busy.
Single phone number capable of receiving voice calls, text messages, and faxes.
Conference phones include built-in microphones and speakers that accommodate multi-person calls.
Call routing is a feature in VoIP phone systems and call center software that distributes incoming calls according to rules that you’ve set based on team location, functional area, skill set, capacity or availability. Call routing helps get your caller where they need to go quickly and efficiently.
A cloud phone or call center system can route calls in a variety of ways, including by:
Calls can also be routed in several ways, such as:
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Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
