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Network Packet

Read more about network packets to find out what they are, how they work, the difference between a network packet and a frame, and why they are important.

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Local Area Network

Find out what a LAN or a local area network is, how it works, as well as the advantages and disadvantages of using a LAN for your business.

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IP Address

Discover the meaning and use of an IP address as well as the different types and ranges of IP addresses.

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Frame Relay

Find out what frame relay is, how it works, an example of the frame relay protocol, as well as the advantages of it.

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Data Network

Find out what a data network is, how it works, the different types of data networks, and the difference between a data network and a telephone network.

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Call Monitoring

Find out what call monitoring is, how it works, what the benefits of monitoring agent calls are, and the different types of call monitoring.

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