Make phone calls with Microsoft Teams direct routing.

Direct calling is possible through our Microsoft Teams Direct Routing certified SBC. ULTATEL is a Microsoft Teams certified partner. We help you unify your business communications.

What is Microsoft Teams direct routing?

Microsoft Teams direct routing provides a Public Switched Telephone Network (PSTN) for Microsoft Teams users. It is useful to make and receive external phone calls through Microsoft Teams.
If you need a business telephony solution, we give you the possibility to replace your current Private Branch Exchange (PBX) system.
Microsoft Teams Direct Routing allows you to take advantage of full PBX voice calling features. This is extremely useful for both inbound and outbound communications.

How to use Microsoft phone system direct routing

Using Microsoft Teams as a phone system is actually quite easy. Read below to learn the steps:

As an organization, the first thing you need to do is introduce Microsoft Teams to communicate internally. The move would automatically bring great benefits to your activities.

Once your team is familiar with Microsoft Teams, you’ll need to make sure that your licenses allow Microsoft’s Audio Calls and Phone System. This has to be available for each user on your team.

Next, you’ll need an experienced and certified provider. This is where we help you.

ULTATEL is a certified SBC provider with a track record of successfully installing Microsoft Teams Direct Routing.
Direct Routing can be implemented with a PSTN Gateway through a Session Border Controller (SBC). It would then be configured between ULTATEL’s secure network and your business phone system.

All calls would go through the Microsoft Phone System once the configuration process is completed. ULTATEL provides you all the guidance to ensure a seamless setup process.
After configuring Microsoft Teams Direct Routing, we’ll help you transfer the existing DID numbers and keep your current phone numbers or add new ones.
ULTATEL will give you all the information needed to operate and test the system. Our team of experts will be available 24/7 to help you solve any issues during or after the transition process.

Microsoft Teams direct routing benefits

Microsoft Teams Direct Routing brings extremely useful benefits, including the following:

Customizable chat features

From display and notifications to group settings, you can customize the layout and make it easy to navigate.

Manage groups easily

Create teams, groups and channels with just a few clicks. Manage your communications and highlight the most relevant info.

Video conferences

Enjoy the highest quality video conferences anywhere, on any device, even on your traditional phone.

Team collaboration

Keep your team members updated in real-time and receive alerts about important messages.

Compatibility

Microsoft Teams is compatible with most Hardware and Software.

Security

MS Teams delivers the same advanced security features built on the Microsoft 365 and Office 365 hyper-scale.

MICROSOFT TEAMS  SBC CERTIFIED

Microsoft Teams SBC certified for Direct Routing

Microsoft Teams SBC pricing

We offer the best cost-to-value ratio in the industry, see our pricing here

Got pricing questions?

We accommodate business of all sizes.

ULTATEL is a cost-effective solution. Our expert team of specialists will do the following for you:
To transition your communication systems, feel free to contact us at ULTATEL.com or call us at 1-800-930-9912.

Customer's Peace of Mind is Our #1 Priority

"ULTATEL was wonderful. They provided multiple solutions that were lacking with Microsoft's native PSTN calling in Teams"

5/5

David Hansen

"Best VoIP provider we have worked with in the last two years. Highly recommended for nay enterprise looking to reduce cost without sacrificing quality"

5/5

Gian Agosto Troche

"The pricing was amazing - and I have to say - the service/support has been top notch"

5/5

Latitude Clinic

Teams direct routing FAQs

Once integrated into your organizational communications system, Microsoft Teams Direct Routing could replace traditional phone calls. Plus, it also provides other communication services like chat and video conferencing.
We allow a demo version that covers the majority of the features offered by the Microsoft Teams Direct Routing. In this version, users can familiarize themselves with the processes and then make a decision.

Our demo version would assist in finding solutions to your communication issues. Our experts lead you through the benefits of Direct Routing and then match you with the right resources.
Both small enterprises and big corporations can make use of Microsoft Teams Direct Routing. As long as there is a communication need, then there is a need for Direct Routing.
Yes, Microsoft Teams Direct Routing integrates a communication system that works on all internet-connected devices. It is possible to connect your mobile phones.
The various packages are different because of what they offer. The most comprehensive of the packages is the Ultimate plan. It has all the benefits of Microsoft Teams Direct Routing.

Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Demo

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”
The Land Conservancy of New Jersey

Robert J Santee
IT/Project Manager
The Land Conservancy of New Jersey

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“Our company, La Finestra LC, just switched to ULTATEL,
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC