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What to Look in an Enterprise Phone System When Choosing One For Your Business

Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.

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Local and international direct inward dialing for your business.

Don’t want your business to be tied to an area code? With our direct inward dialing (DID) service, you can achieve a local presence. It doesn’t matter where your company is located or where your remote team is working.
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What is direct inward dialing?

Direct Inward Dialing or DID is a service that allows companies to assign individual phone numbers to its employees without having separate physical telephone lines or trunk lines. By having a DID number, users will be able to process multiple calls to the right extensions.

Direct inward dialing benefits

Convenience

DID offers convenience for both a company’s employees and its customers. There’s no need to set-up physical phone lines. Multiple extensions can be created for one DID number with one assigned to each employee.

Cost advantage

One of the biggest benefits of using ULTATEL’s direct inward dialing service is increased savings. Since callers can easily reach an employee, this eliminates or minimizes the use of receptionists.

Expand internationally

Just because you don’t have a physical office in a country doesn’t mean you can’t do business there. ULTATEL’s DID service expands your business across borders.

Direct inward dialing features

Need a local or virtual (non-geographic number)? You can have that. If you need a toll-free number to improve your customer service, we’ll provide you with that as well.
Forward calls from your DID number to any device from around the world. It doesn’t matter if you’re forwarding to a mobile device, soft phone, or traditional landline.
Once you sign-up for our DID service, you can start receiving calls and serving your customers in a few minutes. Get your DID number now.
ULTATEL has a dedicated support team that’s ready to help anytime. Whatever DID plan you’re on, our team will assist you through every difficulty.
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International DID numbers

Direct Inward Dial (DID) numbers are available for these countries, the exact prefix numbers will be assigned at the time of provisioning. Inbound calls which are routed through ULTATEL’s US-Based calling plans will pay international calling rates for inbound calls which do not originate in the United States.

  • Albania
  • Argentina
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Benin
  • Bolivia
  • Bosnia & Herzegovina
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Country
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Japan
  • Kenya
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Monaco
  • Netherlands
  • New Zealand
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Russian Federation
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Venezuela

Our prices depend on your specific needs

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Direct inward dialing FAQs

In most cases, yes. We can activate your phone number immediately after you sign up with us. Take note, though, that your country may require some documentation for business verification before your number can be activated.
There are different types of DID numbers depending on your business needs. They are the following: Local, International, Virtual, and Toll-free.
A traditional telephone number is associated with a copper line while a DID number doesn’t rely on one. Unlike a traditional number, a DID number allows you to answer calls from anywhere in the world even if the number has a local presence in an area.

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#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
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#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”
The Land Conservancy of New Jersey

Robert J Santee
IT/Project Manager
The Land Conservancy of New Jersey

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“Our company, La Finestra LC, just switched to ULTATEL,
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC