Seamless Communication. Empowered Business.
Streamline your communication, improve customer experience, and boost productivity with our integratedcloud phone system.
Seamless Communication. Empowered Business.
Streamline your communication, improve customer experience, and boost productivity with our integrated cloud phone system.
Trusted by Businesses
Of all sizes who value the power of connection
Unleash the Power of Unified Communication
Simple, yet Powerfully Capable Solutions
So your business can connect beyond limits
CCaaS Suite
Contact Center Software
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Teams Contact Center
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Why Ultatel?
Everything your business needs to connect beyond limits.
Ultatel's UnifiedConnectâ„¢
Ultatel's FlexScaleâ„¢
• Instant Scalability:
Adjust your infrastructure seamlessly, up or down.
• Business Agility:
Stay responsive to sudden increases in demand.
• Robust Integrations:
Enhance workflows by integrating your existing tools.
Customizable Offerings
• Tailored Solutions:
Customizable plans to meet your business needs.
• Adaptable Features:
Easily add or modify as needed.
• Personalized Experience:
Get solutions specific to your requirements.
AboveBoardingâ„¢
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• Free Onboarding:
Enjoy white-glove setup and training.
• Zero Downtime:
Start quickly with pre-activated IP phones.
• Smooth Transition:
Experience a seamless setup process and free porting.
Award-Winning Customer Support
• 24/7/365 Assistance:
Get help anytime from our dedicated team.
• High Resolution Rate:
Enjoy an industry-leading 94% first-contact resolution.
• Comprehensive Support:
Receive support from setup to maintenance and anywhere in between.
Hassle-free Onboarding Comes Standard
Onboarding, Your Way
Training Your People
Phone Programming
World Class Support
Onboarding, Your Way
Implementation in as little as 2 business days. We’ll port over your existing numbers as needed.
Training Your Team
We’ll train your team members in various departments on how to use the system effectively, as needed. Enjoy this complimentary service as a thank you for your business.
Phone Programming
Want to retain your existing phones? No problem! We can program them to seamlessly transition and be used with your Ultatel plan.
World Class Support
Onboarding, Your Way
Implementation in as little as 2 business days. We’ll port over your existing numbers as needed.
Training Your Team
We’ll train your team members in various departments on how to use the system effectively, as needed. Enjoy this complimentary service as a thank you for your business.
Phone Programming
Want to retain your existing phones? No problem! We can program them to seamlessly transition and be used with your Ultatel plan.
World Class Support
Award-Winning Unified Communication Platform
Trusted by Companies of All Sizes.
Ultatel is One of Fastest Growing Telecommunication Companies in America
World-Class, Enterprise Level Features
Auto Attendant
Automated answering service that routes incoming calls to the correct department or person in a business phone system.
Voicemail Capability
Call Flip
IVR Menus / Custom Voice Prompts
High-definition (HD) voice
Keep Existing Number – Free Porting
Microsoft Teams Contact Center Certified
Call Transcription
Quality Assurance Analytics
Custom Reports
Seamless Integration
Voice Analytics
Call Recording
Power Dialer
Call Routing
Dynamic Templates
Local presence
Custom questions and scoring
QA Analytics
Individual Extensions
Real-time Scoring
Real-Time Reports
Custom Reports
Graphical Call Flow
Advanced Queue Analytics
Quality Assurance Analytics
Multi-Project Conference Reporting
Auto Attendant
Automated answering service that routes incoming calls to the correct department or person in a business phone system.