Intelligent Communication. Empower Your Business.

Ultatel delivers tailored cloud communication solutions that streamline workflows, enhance customer experiences, and drive growth—powered by AI.

Intelligent Communication. Empower Your Business.

Ultatel delivers tailored cloud communication solutions that streamline workflows, enhance customer experiences, and drive growth—powered by AI.

Ultatel

Trusted by businesses of all sizes who value the power of connection

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Unlock the Power of AI-Driven
Unified Communication

Bring together phone calls, SMS, chat, fax and video conferencing in one intelligent platform. Ultatel seamlessly integrates with your existing business processes and CRMs, delivering a unified communication experience that simplifies workflows, enhances productivity, and drives customer satisfaction – all powered by AI for smarter interactions and deeper insights.
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Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
5000 Inc 2023

Ultatel is One of Fastest Growing Telecommunication Companies in America

Hassle-free Onboarding
Comes Standard

Your Peace of Mind is Our Mission

Onboarding, Your Way

Training Your People

Phone Programming

World Class Support

On-boarding-your-way

Onboarding, Your Way

Implementation in as little as 2 business days. We’ll port over your existing numbers as needed.

Train your people

Training Your Team

We’ll train your team members in various departments on how to use the system effectively, as needed. Enjoy this complimentary service as a thank you for your business.

Phone programming

Phone Programming

Want to retain your existing phones? No problem! We can program them to seamlessly transition and be used with your Ultatel plan.

worldclass

World Class Support

Our post-activation support and account management are just as good as our onboarding. We have high service standards: Live 24/7/365 support, 20-second answer time, and a 94% first contact resolution. With dedicated support, account management, and regular service reviews and evaluations, we will ensure your needs are met to your 100% satisfaction.

Trusted by Businesses of All Sizes

Capterra Report

Product Security & Certifications, Built Secure From the Ground up

CPNI
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hub, mobile app, desktop app

World-Class, Enterprise Level Features

Discover all of Ultatel’s features, improve your interactions with customers and make your workflows more efficient. Beyond Limits.

Ready to Experience the Ultatel Difference?
Get Started Today.

Frequently Asked Questions

General Questions

Ultatel is a leading provider of intelligent cloud communication solutions designed to empower businesses of all sizes. Our platform combines feature-rich cloud phone systems, advanced contact center software, seamless CRM integrations, and robust Microsoft Teams integration, all powered by AI for smarter interactions and deeper insights. We’re dedicated to helping businesses streamline workflows, enhance productivity, and drive customer satisfaction.

Ultatel offers flexible pricing plans starting at $15.95 per user per month. The exact cost depends on the number of users, features, and contract terms you choose. On average, Ultatel clients experience a significant cost reduction compared to traditional phone systems. Visit our pricing page for more information.

Yes, Ultatel’s cloud-based VoIP (Voice over Internet Protocol) solutions are typically significantly cheaper than traditional landlines. You’ll save on hardware costs, maintenance fees, and long-distance charges, while gaining access to advanced features like unlimited calling, online faxing, and AI-powered call analytics.

Absolutely! Ultatel is committed to providing unparalleled reliability. We guarantee 99.999% uptime, backed by robust infrastructure and 24/7 monitoring. Our dedicated support team is always available to assist you with any issues.

Yes, you can easily port your existing business phone numbers to Ultatel. Our team will guide you through the painless process. We even recommend porting any old numbers you think you might need in the future, just in case!

We can help you obtain new business phone numbers, including local, toll-free, and vanity numbers. Contact us, and we’ll guide you through the registration process.

Yes, Ultatel offers a mobile app called Ultatel Hub that allows you to access your business phone system on your smartphone or tablet. Make and receive calls, send messages, manage voicemail, and collaborate with colleagues – all from your mobile device, even without cell service (as long as you have internet access).

Yes, we offer flexible monthly and annual plans to suit your business needs and budget. No rigid contracts or hidden fees!

Cloud Phone System

Our cloud phone system comes packed with features, including unlimited calling, video conferencing, call routing, voicemail transcription, call recording, auto-attendant, and much more. We also offer advanced AI-powered features for enhanced productivity and insights.

Yes, Ultatel seamlessly integrates with leading CRMs like Salesforce, HubSpot, and Zoho. This integration allows you to access customer data within the phone system, streamline workflows, and enhance customer interactions.

Cloud Contact Center

Ultatel’s cloud contact center solution empowers your agents to work from anywhere with an internet connection. Features like remote monitoring, team collaboration tools, and mobile accessibility ensure seamless productivity and excellent customer service, regardless of location.

Our AI-powered features include intelligent call routing, automated quality scoring, real-time agent assistance, and insightful analytics. These features help reduce wait times, improve agent performance, and provide a superior customer experience.

Microsoft Teams Integration

No, Ultatel offers a complete Microsoft Teams integration solution, including our certified Session Border Controller (SBC). There’s no need for additional hardware – it’s a fully cloud-based service.

Yes, we fully support Microsoft Direct Routing. Our solution enables you to make and receive calls, send SMS messages, and access other phone system features directly within the Microsoft Teams interface on your desktop, mobile app, or web browser.

Ultatel enhances your Teams calling experience with advanced features, including international calling capabilities, enhanced call quality and reliability, comprehensive call analytics, and seamless integration with your existing phone infrastructure.

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Request Your Demo

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Request Your Quote

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
Capterra Report

#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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Partner Request

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Talk to an Ultatel Expert

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Start Your New Free Trial

Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA