Work BetterSM
Anywhere, on any device.

Voice, SMS, Fax, Chat, Video.
Fully Customizable.

Best, Cloud, Trusted, Provider, Communications, Phone System, VOIP Phone, Business Phone system, cloud based phone system

We Are Trusted By Organizations of Every Kind

See How it Works

The Best Cloud Business
Phone System

Get the leading trusted business cloud phone system with Unlimited Everything on any device, and business apps.

cloud business phone, hub

Microsoft Teams Direct Routing SBC

Microsoft Teams Certified Provider.
100% Cloud-based Solution.
Seamless Onboarding & Usability.

MS Teams

ULTATEL’s Cloud Contact Center

Our comprehensive Call Center solution enhances customer experiences significantly while also empowering leaders to keep tabs on production.

Peace of Mind, Our #1 priority.

Your ULTATEL communication service comes with your Peace of Mind, built right in.
Technology, support and service you can always count on.

No Excuses, Always up

Most service providers guarantee a certain percentage of uptime, also known as a Service Level Agreement (SLA). 99.999% availability equates to just 78 seconds of downtime per quarter—the gold standard for uptime SLAs. ULTATEL maintains this level of availability with decades of industry expertise; 24/7/365 supervision, monitoring and management of the network, servers, databases, firewalls, devices and related external services; redundant network paths; redundant high-end mission critical data centers with patented infrastructure design and 100% availability SLA.

99.999%
Availability

ArchiTechSure

ULTATEL uncompromised commitment to your meeting your business needs with a future-proof cloud platform, easily scalable and fully managed services that work the same on any device, anywhere. We ensure your requirements are being met with a proof-of-concept test drive and back it up with a 100% Satisfaction Guarantee.

Security & Compliance

ULTATEL provides robust security and compliance measures to ensure secure and reliable services for your business operations. As a cloud service provider, ULTATEL provides multiple layers of built-in security and compliance. These span the physical, infrastructure, host, data, application, and business processes, as well as the enterprise level of your organization.

Best Pricing Unlimited EverythingSM

Nothing holding you back. Unlimited phone, video, messaging, texts and meetings. No overage fees, no hidden fees, all of your costs are known and forecastable. Sales can call, text, meet and operations can collaborate the way they need to. No limits on doing your best work.

AboveBoarding

ULTATEL provides simply the best onboarding experience in the industry. We do all the work, at no cost to you with no downtime. Your dedicated project manager will co-manage your activation date and sequence of activities with your team, create a custom deployment plan which includes free training designed for you (on-site as required) and ensure your IP desk phones are pre-activated.

Exceptional Support Provider

Our post-activation support and account management are just as good as our onboarding. We have high service standards: Live 24/7/365 support, 20-second answer time, 94% first contact resolution. With dedicated support and account management and regular service reviews and evaluations, we will ensure your needs are being met to your 100% satisfaction.

Free Dedicated

The Award-Winning VoIP Platform That Small and Big Companies Trust.

Customer's Peace of Mind is Our #1 Priority

“We absolutely love the reliability of the service and the responsiveness of the team!”
Remodel USA

Nicole Sithithavorn

COO, Remodel USA

“Implementation was seamless. We have such a great experience!”
Tru Orthodontics

Dr. Sherif Elhady

Tru Orthodontics

Got any questions?

Yes! ULTATEL’s soft phone, ULTATEL Hub, allows your business to enjoy all of the benefits on your mobile device such as a smartphone or tablet. No cell signal, no problem, as long as there’s internet, your business phone system is running.
Work remotely, work in a conference room away from your desk or transfer a call from one device to another with ease.

Flexibility is another core tenet of ULTATEL’s mission. Rigid contracts, surprise fees and mysterious charges are infamous with phone and communication providers. No so with ULTATEL. We offer cloud business phone options for all of your business needs. If you want a monthly plan with no commitment, let us know and we’ll get you what you need. Want to maximize your savings and sign up for a yearly deal, the answer is the same, we’ll get you what you need. For more information, visit ULTATEL’s pricing page.
With ULTATEL your business has a partner that is committed to helping your employees work from anywhere, at any time, on any device. With the pandemic of 2020, this was especially important and ULTATEL offers a wide range of capabilities to work anywhere. Your cloud phone system is not tied down to a certain location or device. It’s in the cloud so as long as there is internet, you have access to your phone and other ULTATEL features. Conference calling, text messaging, CRM and business tool integration, video calling, and advanced features like call analytics, IVR or auto attendant, call recording, call forwarding, caller ID and more are a touch away.
ULTATEL starts at just $15.95 per user per month, but based on the number of users and the contract term it can change. One of the reasons ULTATEL formed was to provide cost effective communication tools. On average, ULTATEL clients see a cost reduction of around 25% and some see much more. Some people still talk about Cloud VoIP and internet phone service, but ULTATEL considers its product the future of communication. With innovation at the heart of the company’s mission new features and improvement are continually being produced. Compared to traditional PBX systems which are typically located at the business location, an ULTATEL cloud solution can be up to 60% less. More can be found on the ULTATEL Plans & Pricing page.
VoIP (Voice over Internet Protocol) is an legacy term, but it is the core of ULTATEL’s solution. The short answer is yes and very much so. ULTATEL offers twice the audio bandwidth and costs significantly less than traditional telephone systems which I usually referred to as PBX (Private Branch Exchange). A business saves right away with the switch because there is less hardware costs and maintenance costs, but a business also gains many ULTATEL features like unlimited calling, online faxing, call routing and much more.
ULTATEL was named Enterprise Networking’s Top Ten VoIP Solution Providers for 2019, 2020, 2021 because of our commitment to reliability. 99.999% uptime is ULTATEL’s promise of service. Ultimate Customer Support is also a core tenet of ULTATEL. 24 hours, 7 days a week, 365 days a year, ULTATEL is there with friendly, easy, HUMAN support in case any help is needed. There’s enough to worry about when running a business, your phone or communication system should not be one of them.
ULTATEL is the ultimate business communication solution for any business, for any employee to be used on any device. Phone, text messaging (SMS), video conferencing, screen sharing, file sharing, CRM integration, call analytics and more all in one platform meant to increase productivity…. and most importantly, make business easy. Businesses of all sizes use ULTATEL, small local shops to global conglomerates.
Whether your business is small, medium-sized, or large, ULTATEL’s solution can improve employee productivity and lower costs. Current clients are businesses of all sizes; health care providers, car dealerships, retail stores, government contractors, contact centers or call centers, insurance agencies, multinational enterprises, and many more throughout the world. Our team of experts will guide your business with the ultimate business cloud phone system. Let us know what is needed and you can receive a customized solution to perfect your business needs. And even if you want to still use your recently purchased on-premise PBX, your business can utilize ULTATEL SIP Trunking and other ULTATEL features. We are proud of our clients and we serve them so that they can be proud of ULTATEL. Our motto is Innovation to Celebration because when they succeed, ULTATEL succeeds. Regardless of the business size, sector or location, ULTATEL’s promise is complete dedication to help and grow your business.
Yes! Most businesses want to use their existing numbers and it’s clear why. We even recommend porting old numbers your business doesn’t think they use anymore because you never know if a big deal is out there holding an old business card or advertisement and uses that stale number. It’s a painless process and ULTATEL’s installation team and your personal representative will handle it all. They just need an old phone bill and a signature on a letter we will provide that says you want to move your number. It may seem somewhat scary, but it’s not and we’ll happily handle it all.
ULTATEL will handle the transition for your business with the care of white gloves, featuring fine crystal. If you like to keep your phone numbers as most businesses do, we help you port them over to ULTATEL’s system and if you want new phone numbers for your business we will help registering them. After the phone numbers have been registered and ported, your business is good to start using ULTATEL via desktop phone, desktop computer, tablet, or other mobile device via our soft phone solution, Clarity Hub. Call us at 866-984-1638 to evaluate your business communication needs, and we’ll guide you to the right solution.
Yes! Many businesses are using a customer relation management tool to help the customer experience and ULTATEL features amplify these tools. Salesforce, Zoho, Zendesk, Pipedrive, Dynamics and other applications integrate flawlessly to your ULTATEL system.
No, ULTATEL offer a complete Microsoft teams integration with ULTATEL’s SBC and sip trunks or ULTATEL cloud phone system. No hardware needed as ULTATEL’s SBC is 100% Cloud based service.
Microsoft Teams is a great collaboration tool and if your employees already use it, ULTATEL is one of a handful with complete Microsoft teams integration. Want to make calls and text messages (SMS) with Microsoft Teams? ULTATEL Session border controller (SBC) and direct routing solution enable you to activate calling and SMS functionality from Microsoft teams interface (desktop, mobile app and web). Innovation to Celebration is our motto so contact us today to tell us how we can help even further and we will provide an ULTATEL solution tailored to your needs.

Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Talk to an Expert

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Demo

“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Quote

“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”
The Land Conservancy of New Jersey

Robert J Santee
IT/Project Manager
The Land Conservancy of New Jersey

Start Your New Free Trial

“Our company, La Finestra LC, just switched to ULTATEL,
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC