More Than Just a Retail Phone System

Strong and effective communication starts with a retail phone system that meets your needs, from messaging your teams to keeping up with customers from anywhere.

Trusted by Leading Retail Industries

Department stores, groceries, and other retailers choose ULTATEL, thanks to our wide range of features that make business communications convenient and more affordable.

A Reliable Phone Solution for Retail Businesses

Delays and other communication problems can affect the customer experience. VoIP technology is the best alternative to traditional hardware phones when it comes to collaboration, accessing customer information, and nurturing relationships regardless of your retail locations. In a nutshell, it helps you get more more done.

Retail Phone System Features

Gain a competitive edge in the retail industry with ULTATEL’s top features.
Here’s how our phone system can facilitate rapid growth for your business:

Mobile Texting

Sending promotional messages via text is the fastest way to connect with your customers. It’s no secret that consumers are used to texting as part of their routine, which makes our mobile texting feature a great opportunity to increase sales at retail stores.

CRM Integrations

Combine ULTATEL with a CRM (customer relationship management) software, such as Salesforce, Pipedrive, Zoho, Zendesk, and Microsoft Dynamics. Data at your fingertips lets you categorize your prospects, anticipate their needs, and solve customer issues faster.

Unlimited Video Meetings

Improving the retail environment isn’t just about satisfying customers. Retail teams thrive with ongoing feedback, training, and celebrating positive performance. All of these things can be accomplished through video meetings. With ULTATEL, you’ll be able to add up to 100 participants.

Auto-Attendant

Be available to answer customer calls 24/7 even when your agents aren’t around. Make a great first impression with a professional greeting. Send them to the right department. Create holiday-specific announcements.

Post-Call Survey

In a highly competitive retail marketplace, collecting and acting on customer feedback has become increasingly important. Choose our Ultimate plan to conduct an after call SMS automated survey to see if there are any areas your retail business can improve on.

Unlimited Internet Faxing

Get more cost-efficient, save office space, and send documents quicker using any device. ULTATEL’s online faxing eliminates the need for a traditional fax machine so your store can operate from anywhere.

Learn More About How ULTATEL Can Take Your Retail Business to the Next Level

ULTATEL is the best retail phone system for businesses of any size. We’ll let you select from a wide range of plans based on your specific needs and number of users.

Retail Phone System FAQs

Taking communications to the cloud can be one of the best decisions a retail company can make. It’s low-maintenance, cost-effective, and flexible in that VoIP accommodates the needs of a business — whether that’s faxing, adding extra numbers, conducting meetings, and doing customer surveys.
Yes. Our Professional, Premium, and Ultimate plans include a free toll-free number. We’ll let you select from various number prefixes or create your custom vanity phone number.
Most retail stores take advantage of unlimited video calls and meetings, toll-free numbers, SMS surveys, automated attendants, and analytics. Every retail company has varying needs and knowing yours will help you pick the right plan.
ULTATEL integrates with tools that boost productivity in your retail business, including Salesforce, Pipedrive, Zoho, and Zendesk.

Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Talk to an Expert

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Demo

“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Quote

“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”
The Land Conservancy of New Jersey

Robert J Santee
IT/Project Manager
The Land Conservancy of New Jersey

Start Your New Free Trial

“Our company, La Finestra LC, just switched to ULTATEL,
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC