Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.
Ultatel is the phone service provider that will also provide you with a hosted phone system solution which will enable you to get rid of costly and hard to maintain hardware.
No. Ultatel’s cloud phone service will replace your current phone service bill and eliminate hardware maintenance and support costs.
Yes, Ultatel’s solution requires a high-speed Internet connection.
Yes, this is a common scenario for our customers who want to get rid of all these different invoices and connect all locations with one phone system. With the new solution you will be able to transfer calls between locations seamlessly.
No, all Ultatel cloud phone system plans include maintenance and live 24/7/365 support.
No, Ultatel keeps all systems up to date with new features and security patches as they become available, at no extra cost to you.
Yes, you can keep your existing phone numbers with your new service.
Yes, we support more than 90% of SIP phones including popular brands like Cisco, Polycom, Yealink, Astra, etc.
Yes, our network covers all 50 U.S. states, Canada and more than 50 cities around the world. Ultatel is built to support your national and international expansion plans.
No, we do not support credit card machines.
If you are porting phone numbers, it takes between 4 to 10 business days depending on carrier. Our onboarding team will work closely with you and your current carrier to make sure deadlines are met.
No, our phones are shipped ready to use. Your data network may need some minor adjustments, but Ultatel’s team of network engineers will guide your IT personnel every step of the way.
No, not unless your business needs specialized equipment like PoE switches or QoS devices.
To properly answer this question, more information – like the number of the users for the phone system and the number of concurrent calls – is needed. But as a general guideline, a 30-user system will need less than 1 MB of Internet speed, and a 100-user system will need less than 5 MB of upload and download speed.
All phones come with 2 ports: LAN and PC. One connection will allow you to operate a PC and a desktop phone, so there is no need for additional wiring.
You can pay your bill by mailing a check, or on the phone or online using a credit card. There is no extra fee for any payment option.
CDRs can be downloaded though our billing portal.
Ultatel’s connections to most tier 1 carriers around the world mean that we have very competitive international rates. Please check here.
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Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
Trusted by Companies of All Sizes.
