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From Our Blog

What to Look in an Enterprise Phone System When Choosing One For Your Business

Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.

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The #1 Restaurant Phone System for Any Size

Increase your food and beverages sales and run your business more smoothly with ULTATEL’s complete restaurant phone system.
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Trusted by Big and Small Restaurant Industries

Fast food and fine dining restaurants all over the country have made the switch to ULTATEL for staff, customer, and team communication.

Your All-in-One Restaurant Phone System

Restaurant owners, managers, and employees can all benefit from a business phone system that allows them to do everything from taking orders and reservations to training and scheduling.

Reservation Bookings

Having a VoIP system in place helps your restaurant handle increasing reservations with ease. Plus, you’ll be able to quickly access reservation details through various integrations.

Planning Events

Events are opportunities to boost awareness around your restaurant and attract customers. Whether it’s a charity event, themed karaoke night, or a dinner and lecture — ULTATEL has an automated attendant to handle your callers’ questions no matter the hour and increase those bookings.

Take-Out Orders

Improve efficiency by using professional phone prompts to assist customers with their delivery and takeout food orders. You can say goodbye to unanswered and missed calls.

Scheduling Employee Shifts

Looking for a restaurant management solution to help with your staffing shifts? Use our VoIP phone system to let everyone know their working hours and send important reminders on what to expect during a shift. That way, everyone is on the same page.

Advanced Features for Your Restaurant’s Everyday Needs

With these features, ULTATEL can boost your restaurants’ productivity and revenue.

SMS and MMS Messaging

Send messages in an instant to remind customers regarding their reservations. Exchange texts and rich media with your chef, serving staff, manager, and any team member in real-time. Avoid empty tables from canceled reservations through timely updates.

Video Conferencing

Take your communication to the next level with video conferencing, which allows you to train new staff members, plan recipes, and develop marketing strategies. Accommodate up to 100 participants from any device while enjoying HD quality.

Auto-Attendant

Whether you need help with customer service and maximizing transactions without having an actual receptionist to handle every call, an auto-attendant can make it happen. For example, you can greet customers with, “Thank you for calling [restaurant name]. To reach our customer service, press three.

Call Recording

Enable recording on your VoIP calls to track staff and customer conversations. This makes it possible for you to gauge customer satisfaction, tailor your marketing campaigns better, and recover valuable information.

Reporting

Are you actively working towards a goal? For instance, increasing customer loyalty and building the best restaurant team. Our reporting system lets you keep track of call recordings, call costs, waiting times, and more.

Serving You, So You Can Keep Cooking

Using the right restaurant phone system helps you accomplish your mission so that you can focus on what you do best — serve great food.
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Restaurant Phone System FAQs

An effective communication platform lets you work seamlessly by getting staff members on the same page, answering calls from customers 24/7, conducting meetings from anywhere, and keeping customers engaged with your offerings.
Yes. VoIP works for restaurants of any size. What’s great about VoIP is that you’ll be able to enjoy additional features so that you can accomplish more as your business grows.
It depends on your needs. To give you an idea, most restaurants usually benefit from features such as auto-attendant, call recording, CRM integration, and reporting. ULTALTEL provides all of these, plus other features you might be looking for.

Ready to Take ULTATEL for a Spin?

Say goodbye to the limitations of your old phone system and welcome cloud VoIP technology.

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#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
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Check the Report from GetApp Website

#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Talk to an Expert

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Demo

“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Quote

“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”
The Land Conservancy of New Jersey

Robert J Santee
IT/Project Manager
The Land Conservancy of New Jersey

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“Our company, La Finestra LC, just switched to ULTATEL,
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC