A cloud-based phone system works as an online system that serves the same function as a traditional telephone system. It is also referred to as a hosted Voice over the Internet Protocol (VOIP) and PBX. The system allows for companies to migrate all their business communications to the cloud.
The cloud phone system is highly reliant on the internet and can be managed off-site without a physical server system. The setup and deployment are quick and easy, thus, eliminating the need for the company’s upfront investment in telecommunications infrastructure. You can purchase the cloud phone service from a service provider and then make payments based on a suitable subscription plan.
Using a cloud-based phone system allows for mobility of use as the employees do not have to be in the same place. It also helps in saving cost and rarely requires a telecommunication structure since it is managed over the internet. When there is a need to hire or let go of employees, the features help you scale easily.
One major setback with the cloud system is that it is solely dependent on the internet which puts pressure on your internet’s reliability. There is also the cost of migration and staff training as it still requires some getting used to. Finally, not all are compatible with every business and so it could be difficult to find the right one.
Subscription plans for the cloud phone system could go for as low as $15 for a professional plan, and the ultimate goes for approximately $30. This is quite affordable, and your choice should be reliant on your needs.
The landline is pricier than the cloud phone system as it requires an actual telecommunications setup. While the cloud phone system is estimated at $15, landlines cost over $40 every month.
The casualness of a traditional phone system cannot be relied upon when opting for brand identity. So, a cloud phone system is suitable when the business needs to promote its brand and reduce its telecommunications cost.
For the setup, begin by running a diagnostic of your internet connection, then identify the right cloud system provider. Next, you set the official number for your business to complete the process. Ensure to test out the phone system after the process.
The cloud phone system connects with a cell or mobile phone through a mobile app that is made available by the service provider. The features on the mobile app are similar to those that are on the desktop or web app version.
After the decision to use a cloud-based phone system, the choice of a provider has to be one that best aligns with your company’s needs. Check out the features, prices and do research about the available options. This can be done by speaking to companies in your industry already using the providers you intend to use. Also, lookout for a demo version to try out before the purchase.
When switching to ULTATEL, there is the option for number porting which allows you to keep your existing number. The aim of this is to ensure that your company retains its original number for customer retention.
