Ultatel Cloud Phone System
When every conversation matters, and every connection counts.
The cloud phone service that lets your business connect without limits.
Trusted by more than 50,000 users who value the power of connection.
Where All Conversations Converge
Experience seamless communications with Ultatel’s Cloud Phone System. Our platform is designed with precision and powered by innovation, integrating every aspect of business communication – including voice, text, video, email, fax, and meetings – into a single, easy-to-use interface.
Why Choose Ultatel?
Simplicity Meets Versatility
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Whether you’re on a mobile, desktop, laptop, or tablet, Ultatel delivers consistent and crystal-clear communication. No matter your device, no matter your location, you get business communications that are truly boundless.
Beyond Barriers, Beyond Boundaries
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Our mission isn’t just to provide a communications tool. We aim to transform the way businesses connect. With Ultatel, every call, text, and meeting reflects your organization’s commitment to quality and clarity.
Designed for Businesses of Every Scale
Watch your business thrive with tools that drive efficiency and collaboration! Bridge departmental divides with seamless connectivity. Manage large or remote teams with ease, ensuring everyone stays on the same page.
Unified Business Communications, Simplified
Unlock the future of business communications with Ultatel’s VoIP Cloud Phone System. Integrating phone, text, video, email, fax, and meetings, our platform delivers an end-to-end communications experience with all the features modern businesses need.
Feature Spotlight
Unlimited Calling
(US & Canada)
Enjoy unlimited calls in the U.S. and Canada, and competitive pricing internationally.
Voicemail-to-Email Notifications
Converts voicemail messages to text and/or audio and sends directly to a user’s email.
Advanced Call Handling
Routes incoming calls to the proper queue and the right agent based on pre-defined strategies.
Auto Attendant
Automated answering service that routes incoming calls to the correct department or person in a business phone system.
Voice, Text & Fax with One Number
Uses a single phone number capable of receiving phone calls, text messages, and faxes.
Desktop Phones & Hardware
Desktop conference phones include built-in microphones and speakers for multi-person calls.
Don't just take our word for it.
See what our customers have to say.
Ultatel Cloud Phone System Plans
Find the Perfect AI-Powered Cloud Phone System for Your Business
Reliable calling, seamless collaboration, and intelligent insights. Choose your plan and transform your communications.
Every plan now comes packed with AI-powered features — from seamless call transcription and smart note-taking to quick drafting and translation of texts and chats.
Ultatel Essential
Per month / user
- Complete Business Phone System & Service (Voice, SMS/MMS, Chat, Video) on Any Device
- Unlimited US & Canada Calling
- Basic Internet Fax
- Business SMS and MMS
- Video Conferencing Up to 50 Participants
- Single-Level Auto-Attendant, IVR and ring groups
- Build in Reports and Call Analytics
- Single Sign-On (SSO)
- 24/7 Chat & Phone
- Reliable calling, foundational AI for understanding.
- Reliable calling, foundational AI for understanding.
- AI Voicemail Transcription
- Basic Sentiment Analysis
- On-Demand Call Transcripts (limited)
Ultatel Premium
- Everything in Essential, Plus
- Auto call recording
- Call monitoring and whispering
- Multi-Level IVR
- Call Queues
- Ring Groups
- Queue Callback
- Auto Voice Recording
- Video Conferencing Up to 100 Participants +Â Meeting Recording
- Enhanced Analytics Dashboard
- + Popular CRMs (Zoho, HubSpot Lite)
- Advanced Single Sign-On (SSO)
- Robust collaboration, deeper call intelligence & AI efficiencies.
- Basic Topic ID
- All Calls Transcribed by AI
- Detailed Sentiment Analysis
- Â AI Call Summaries
Ultatel Ultimate
- Everything in Premium, Plus
- Video Up to 250 Participants +Â Advanced Features (Breakout Rooms, AI Live Transcription)
- Advanced IVR, Advanced Queues, Auto Voice & Video Recording (Policies)
- SMS/MMS: 1000 messages/user/month
- Comprehensive AI-Driven Analytics Dashboard
- + Advanced CRMs (Salesforce, Zendesk), APIs, MS Teams Integration
- + Custom Roles & Permissions
- Priority Support, Opt. Dedicated Account Manager, Strategic Onboarding
- Advanced AI, comprehensive intelligence, enterprise control & premium integrations.
- Real-Time AI Transcripts & Sentiment (Alerts)
- Advanced Topic ID (Trends)
- Â AI Summaries (Action Items)
- AI Quality & Coaching Tools
Ready to see Ultatel in action?
Say goodbye to the limitations of your old phone system and hello to cloud communications technology.
Frequently Asked Questions: Cloud-Based Phones
What makes Ultatel different from other business communications systems?
Ultatel provides an integrated platform that unifies all forms of business communications – phone, video, fax, and chat – ensuring you have all the tools you need in one place.
How quickly can I get started with Ultatel?
Does Ultatel support mobile and remote operations?
Absolutely! Our cloud phone system is designed for mobility, ensuring you and your team can communicate effectively from any location with an Internet connection.
How does Ultatel work with businesses with global operations?
We offer features that simplify global management, making it easier for businesses with operations in multiple countries to communicate seamlessly.
Is the Ultatel system reliable?
Yes, Ultatel is trusted by businesses for its industry-leading reliability, ensuring consistent and high-quality communications.
What is a cloud phone system?
A cloud phone system, often referred to as cloud phone or hosted phone, operates and is accessible over the Internet rather than through traditional on-premise phone lines or hardware. All the call processing, functionalities, and features are hosted on off-site servers managed by the service provider, allowing businesses to make and receive calls via the Internet.
How much does a cloud phone system cost?
The cost of a cloud phone system can vary based on several factors, including the number of users, features required, and the service provider. Typically, providers offer a monthly subscription model, which can range from $19 to $49 per user, per month. Schedule time with one of our representatives for your no-obligation quote.
