Fifty Percent of U.S. Workforce Will be Remote by 2020; ULTATEL’s Cloud-Based Technology Paves the Way

WASHINGTON, D.C. – February 14, 2018 – The number of remote workers in the workforce is rising exponentially. ULTATEL’s cloud-based VoIP technology is an integral part of this growth, as it allows for enhanced productivity, better responsiveness and reduced operating costs.

It’s anticipated that over the next few years, 50% of all employees will be working remotely.1 Mobile information- and knowledge-based workers, including executives, professionals and doctors, are already commonly found in the workforce.1 In fact, there are currently at least 3.7 million employees who work from home at least half of the time.2 Typically, telecommuters are age 45 or older, have a college education, work for a company with more than 100 employees, and earn a salary of at least $58,000 a year.2 Of employees who work at home, 75% earn an annual salary of more than $65,000, putting them in the upper 80% of all home- or office-based employees.2

Since 2005, the non-self-employed population who can regularly work at home has increased by 115%, which is almost 10 times more than the rest of the workforce.2 Additionally, 80% to 90% of the U.S. workforce report that ideally they would like to work remotely two to three days a week.2 They believe this to be the right balance for concentrative work away from the office, as well as collaborative work at the office.2 “The central component to making working remotely possible is the Cloud,” states Amr Ibrahim, chief executive officer of ULTATEL. “Cloud-based technology is allowing workers to access their information and customer base from anywhere at any time, and is imperative for working remotely both now and in the future.”

From work clouds to enterprise clouds to personal clouds, individuals are able to access their information virtually from any device at any time.1 For today’s workers, being able to access their information to work remotely when and where they desire is becoming a necessity more and more every day.3

For example, it can be a struggle for new or single parents to juggle childcare responsibilities with going to work.3 By introducing telecommuting to accommodate their schedules, these employees can continue to be valuable resources for their employers and still be able to tend to the needs of their families.3

Being able to work independently is a critical skill for telecommuters to possess, but there are also times when collaboration is essential for the success of a project.3 When situations requiring collaboration arise for remote workers, it’s important for them to be aware of and be accustomed to using the appropriate technology for bringing everyone together.3 As an industry leader in technology, ULTATEL is taking small business telecommunications to a whole new level. “Bringing people together is what we do best,” notes Ibrahim. “Our easy-to-use VoIP systems are extremely important for communicating with customers and fellow workers alike.”

Even when Hurricanes Harvey and Irma left paths of devastation and destruction in Texas and Florida, companies were able to keep their businesses running smoothly with their telecommuters remaining engaged in daily business activities.3

Although it may not always be possible for certain industries or job functions, telecommuting options for Gen Y and Z candidates have become a desirable recruitment tool.3 Numerous employers have realized that giving employees opportunities to work remotely at least some of the time is beneficial for both employees and employers.3 Some of the most significant benefits include a higher level of employee productivity, lower employee turnover rates, decreased employee commuting costs, less spending on real estate, and lower stress levels.3

Not that long ago, workers had to constantly strive to maintain a work/life balance.1 With today’s technological improvements that allow for flexible access, workers have the opportunity to benefit from a harmonious balance between work and life.1

Operating the most technologically advanced data center infrastructure in the industry, ULTATEL provides the most comprehensive suite of unified cloud-based telephony services. This innovative technology makes working remotely even better by improving responsiveness, increasing productivity, reducing operating costs and enhancing globalization efficiencies so that businesses can benefit from a competitive advantage now and in the years to come.

About ULTATEL

ULTATEL is a leading provider of cloud-based phone system solutions. Through its unified communications platform, companies can have all of their voice, video, fax, SMS and audio conferencing services on one affordable system. ULTATEL Business Clarity, with more than 40 enterprise-grade features, helps companies operate from a single location or multiple locations seamlessly using desktop phones, softphones or mobile apps. ULTATEL’s Contact Center solution satisfies the need for call center features such as advanced interactive voice response (IVR), call queuing, skilled/time-based routing and advanced call analytics.ULTATEL’s vision is to completely change how companies conduct business by delivering the most comprehensive suite of unified cloud-based telephony services that dramatically improve responsiveness, increase productivity, enhance globalization efficiencies, and reduce operating costs so that businesses can most effectively compete both today and in the future. Visit https://www.ULTATEL.com/.

1”By 2020, 50% of Workforce Will Be Remote. Here’s How.” SectorWatch, MarketWatch, 19 Apr. 2017.
marketwatch.com/video/sectorwatch/by-2020-50-of-workforce-will-be-remote-here-how/EC18E212-D8F5-493E-9602-7E5E5D980ABD.html

2Analytics, Global Workplace. “2017 State of Telecommuting in the U.S.” Global Workplace Analytics, June 2017.
globalworkplaceanalytics.com/telecommuting-statistics

3Feldmann, John. “The Ancillary Advantages Of Employing A Remote Workforce.” Forbes, Forbes Magazine, 20 October 2017.
forbes.com/sites/forbeshumanresourcescouncil/2017/10/20/the-ancillary-advantages-of-employing-a-remote-workforce/#7159a0ad29e1

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
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