ULTATEL Integrates Session Border Controller into Microsoft Teams to Create the Ultimate Unified Communications Experience

WASHINGTON, D.C. – January 26, 2021 – ULTATEL, a leading provider of cloud-based phone systems for businesses of all sizes, today announced a seamless integration with Microsoft Teams through the use of ULTATEL’s Session Border Controller (SBC) technology. This technology is certified for Microsoft Teams Direct Routing and allows organizations to deliver secure, real-time communications on almost any private or public cloud environment without compromising scale and performance, and provides the convenience of being able to continuously control and monitor communications regardless of location. Direct Routing for Microsoft Teams integrates seamlessly with ULTATEL Cloud, SIP-trunks and legacy telephony infrastructures, enabling users to make and receive external phone calls on any device using Teams.

“This integration with Microsoft presents a significant market opportunity for ULTATEL customers and partners to achieve business growth and maximize their collaborative communications during a time when this is more important than ever before,” said ULTATEL Founder and Chief Executive Officer, Amr Ibrahim. “We’re proud to have our solution certified for Direct Routing for Microsoft Teams and remain committed to supporting and building the workplace of the future.”

Key benefits of ULTATEL’s integration with Microsoft Teams include:

  • Highly Productive Workforce – Teams have continuous access to calling, chatting, meeting, and collaboration from anywhere, on any device in a fully integrated Microsoft Teams environment.
  • Connect the World to Teams – Utilizing ULTATEL’s telephony-grade calling plans equips SMS capability within Microsoft Teams. A fully-integrated Microsoft Teams environment connects teams to make inbound and outbound calls through the international phone network, allowing users to add callers to their conference bridges and meetings.
  • Reduce Costs and Get High Quality – In addition to saving on equipment by utilizing Microsoft Teams as a Smartphone, organizations can expect savings on the solution while also maintaining a high-quality 99.999 percent reliability by leveraging ULTATEL’s network.

Leveraging ULTATEL’s SBC, users have peace of mind that their Microsoft Teams integration will work exactly how they want, and with the highest level of security and customer support possible.

To learn more about cloud based phone service for business from ULTATEL, visit ultatel.com.

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

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President, Palumbo Insurance Associates

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