| Calendar | Internal + Google (1 connection) | + Microsoft 365, Calendly, GHL | All |
| Automation | Zapier / Make / any webhook (outbound events) | Same | Same |
| CRM | HubSpot one-way lead push | Two-way in-call CRM (lookup, create/update, notes): GHL, HubSpot, Salesforce, Pipedrive, Zoho, Zendesk, ServiceNow | All |
| Tools | Booking, take-message, transfer, SMS-confirm, lead capture | + in-call CRM tools, escalation policies, ordering (local menu) | + custom webhook tools, POS integrations (DeliverPlus) |
| Knowledge base | 1 knowledge base· 25 documents | 5 knowledge bases · 100 documents | 20 knowledge bases· 400 documents |
| Languages | English | + Spanish (bilingual agent) | All |
| Reports | Dashboard + call log | + full report catalogue + scheduled email reports | + all exports |
| Transfer routing | Simple transfer | + routing directory, per-person rules | + multi-location directory |
| Support | Help centre + AI assistant + email | + chat, next-business-day | + priority, onboarding call |
| Add-on | Price |  Notes |  |
| Extra agent | $19/mo | Growth and Scale | |
| Extra phone number | $3/mo | | |
| Bilingual on Starter | $10/mo | | |
| Description | Price |  Minutes | Rate/Minute |
| AI Agent Starter Top-up 200 | $40 | 200 | $0.20 |
| AI Agent Starter Top-up 500 | $100 | 500 | $0.20 |
| AI Agent Starter Top-up 1000 | $200 | 1000 | $0.20 |
| AI Agent Growth Top-up 200 | $30 | 200 | $0.15 |
| AI Agent Growth Top-up 500 | $75 | 500 | $0.15 |
| AI Agent Growth Top-up 1000 | $150 | 1000 | $0.15 |
| AI Agent Scale Top-up 200 | $26 | 200 | $0.13 |
| AI Agent Scale Top-up 500 | $65 | 500 | $0.13 |
| AI Agent Scale Top-up 1000 | $130 | 1000 | $0.13 |