Terms

API-Drive Call

Find out what API-Drive Call is, what the benefits of this tool are, how it works, and whether there is a limit to the number of calls you can make.

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Multichannel Call Center

Discover what a multichannel call center is, if it’s an effective solution for a call center, as well as the benefits and the drawbacks of running one.

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Call Queueing

Find out what call queueing is, what the benefits of using call queuing are, how it works, and if it’s hard to set up or not.

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Number Masking

Learn more about number masking and find out what it is, how it works, why it’s used, and any potential drawbacks if your business decides to use number masking.

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Virtual Private Network

Discover what a virtual private network is, how VPNs work, as well as the advantages and disadvantages of using a VPN within your enterprise.

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Data Protocol

Find out more about data protocols, what they are, how they work, what the use of them is, and some popular examples of data protocols.

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Gateway

Find out what gateways are, how they work, the benefits of gateways, as well as some of the main drawbacks for your enterprise.

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G711

Discover what G711 is, how it works, what the alternatives to this narrowband audio codec are, and the difference between G711 μ-law and A-law.

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Network Packet

Read more about network packets to find out what they are, how they work, the difference between a network packet and a frame, and why they are important.

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We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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Nicole Sithithavorn, Remodel USA
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G2 Best support 2024
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Software advice front runners 2024
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“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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G2 Best support 2024
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“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Unified Communication Platform

Trusted by Companies of All Sizes.

G2 Best support 2024
G2 High performer Spring 2024
Software advice front runners 2024
GetApp Category Leaders 2024
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA