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From Our Blog

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What to Look in an Enterprise Phone System When Choosing One For Your Business

Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.

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Terms

Local Area Network

June 27, 2022

Find out what a LAN or a local area network is, how it works, as well as the advantages and disadvantages of using a LAN for your business.

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IP Address

June 24, 2022

Discover the meaning and use of an IP address as well as the different types and ranges of IP addresses.

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Frame Relay

June 23, 2022

Find out what frame relay is, how it works, an example of the frame relay protocol, as well as the advantages of it.

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Data Network

June 22, 2022

Find out what a data network is, how it works, the different types of data networks, and the difference between a data network and a telephone network.

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Call Monitoring

June 20, 2022

Find out what call monitoring is, how it works, what the benefits of monitoring agent calls are, and the different types of call monitoring.

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Automatic Call Distribution

June 17, 2022

Find out what automatic call distribution is, how it works, what the main features of ACD are, as well as the benefits of ACD for your enterprise.

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Call Recording

June 16, 2022

Discover the importance of recording calls, how call recording works, what call records are used for, and what the different types of call recordings are.

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Toll-Free Numbers

June 15, 2022

Find out what toll-free numbers are, how they work, how much they cost, and the disadvantages of using toll-free numbers for your business.

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Softphone

June 14, 2022

Discover what softphones are, what they do, how to use one, whether or not you can receive calls on a softphone, as well as the benefits of softphones.

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The Land Conservancy of New Jersey​

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
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#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“Our company, La Finestra LC, just switched to ULTATEL, ​
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”​ ​
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC