Softphone

What Is a Softphone?

A softphone is an application that allows users to make and receive Voice over Internet Protocol (VoIP) calls using a computer, smartphone, or tablet. The term “softphone” is a combination of the words “software” and “telephone”.

A softphone can be used with any VoIP service, such as ULTATEL, and can be a cost-effective way for businesses to make and receive calls. With a softphone, businesses can take advantage of VoIP features, such as call forwarding, caller ID, call waiting, and three-way calling.

What Does a Softphone Do?

A softphone turns a computer, smartphone, or tablet into a telephone. It uses the Internet to make and receive calls, rather than using a traditional phone line.

To use a softphone, businesses need a VoIP service, such as ULTATEL, and an Internet connection. Once the VoIP service is set up, businesses can download a softphone application, and start making and receiving calls.

How Do You Use a Softphone?

To use a softphone, businesses need a VoIP service. Once the VoIP service is set up, businesses can download a softphone application, and start making and receiving calls.

And once everything is set up, it’s fairly smooth sailing from there with very minimal maintenance, which is typically only required when you want to scale your communications up or down.

Can You Receive Calls On a Softphone?

Yes, with a VoIP service, businesses can use a softphone to make and receive calls. To use a softphone, businesses need a VoIP service and an Internet connection. Once the VoIP service is set up, businesses can download a softphone application, and start making and receiving calls.

What Are the Benefits of Using a Softphone?

There are several benefits of using a softphone, such as having the ability to make and receive calls using a computer, smartphone, or tablet. Another benefit is the ability to take advantage of VoIP features, such as call forwarding, caller ID, call waiting, and three-way calling.

In addition, using a softphone can be a cost-effective way for businesses to make and receive calls. With a VoIP service, businesses only need to pay for the Internet connection, and not the traditional phone line.

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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