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From Our Blog

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What to Look in an Enterprise Phone System When Choosing One For Your Business

Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.

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Phone System Features,Terms

Video Conferencing

June 13, 2022

Discover the meaning of video conferencing, the best video conferencing tools, the benefits as well as the different types of video conferencing.

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Cloud Hosted Phone Systems

June 10, 2022

What cloud hosted phone systems are? Find out exactly how they work, when they are useful for businesses, and the benefits of using one for your enterprise.

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Cloud Communication Platform

June 9, 2022

Discover what a cloud communication platform is, how it works, as well as the main advantages and disadvantages of using such a platform for your business.

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Hosted Phone System

June 8, 2022

Discover what a hosted phone system is, how it works, when it’s necessary, and what the drawbacks are of using such a system for your business.

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Advanced Call Routing

June 7, 2022

Discover the meaning of advanced call routing, how it works, as well as some of the main benefits and drawbacks of this system.

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Call Transcripts

June 6, 2022

Find out what call transcripts are, how they are created, and the main benefits and drawbacks of using call transcripts within your organization.

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Caller ID

June 2, 2022

Find out what caller ID is, how it works, as well as the main benefits and drawbacks of using caller ID within your organization.

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International Calls

June 1, 2022

Discover what international calls are, why they are so expensive, how they could be made cheaper, and how call forwarding works with international calls.

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Call Routing

May 31, 2022

Discover what call routing is, how it works, the different types of call routing, as well as when manual and automatic routing is the better overall choice.

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“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”​
The Land Conservancy of New Jersey​

Robert J Santee​
IT/Project Manager
The Land Conservancy of New Jersey​

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
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#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“Our company, La Finestra LC, just switched to ULTATEL, ​
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”​ ​
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC