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From Our Blog

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What to Look in an Enterprise Phone System When Choosing One For Your Business

Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.

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Call Quality,Terms

Call Abandonment Rate

May 24, 2022

A high customer abandonment rate can result in poor customer service. Find out what the average call abandonment rate is and how you can reduce yours.

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Software-Based Dialer

May 23, 2022

Software-based dialers can help you reach more customers in less time and make your call center more efficient. Read here to learn more.

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Virtual PBX

May 20, 2022

Find out more about the Virtual PBX service provider, how the service works, and the benefits of using this particular cloud-based telephony service.

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Cloud PBX

May 20, 2022

Discover what Cloud PBX is, how it works, as well as all the key benefits and drawbacks of this business telephone system.

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Cloud Telephony

May 19, 2022

Learn more about cloud telephony, what it is, how it works, whether it has a future in the market and the main benefits of this telecommunication service.

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Virtual Phone System

May 19, 2022

Find out what a virtual phone system is, how it works, the different types of VPS, and the benefits of using a virtual phone system within your enterprise.

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Voice over IP (VoIP)

May 18, 2022

Discover what VoIP is, how it works, and the benefits and drawbacks of using Voice over IP over traditional telephone systems.

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Private Branch Exchange

May 18, 2022

Discover what PBX or Private Branch Exchange is, what its primary function is, if it’s better than VoIP, as well as the benefits of using PBX for your enterprise.

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Virtual Phone Number

May 17, 2022

Discover what a virtual phone number is, how it works, and the different benefits and drawbacks of using this technology for your business.

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Ready to Take Ultatel for a Spin?

Say goodbye to the limitations of your old phone system and welcome cloud VoIP technology.

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“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”​
The Land Conservancy of New Jersey​

Robert J Santee​
IT/Project Manager
The Land Conservancy of New Jersey​

#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
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#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

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“Our company, La Finestra LC, just switched to ULTATEL, ​
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”​ ​
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC