Call Abandonment Rate
A high customer abandonment rate can result in poor customer service. Find out what the average call abandonment rate is and how you can reduce yours.
Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.
A high customer abandonment rate can result in poor customer service. Find out what the average call abandonment rate is and how you can reduce yours.
Knowing the average call handling time in your company is important. Find out what times are good and bad, and how to measure yours.
Software-based dialers can help you reach more customers in less time and make your call center more efficient. Read here to learn more.
Find out more about the Virtual PBX service provider, how the service works, and the benefits of using this particular cloud-based telephony service.
Find out what a virtual phone system is, how it works, the different types of VPS, and the benefits of using a virtual phone system within your enterprise.
Learn more about cloud telephony, what it is, how it works, whether it has a future in the market and the main benefits of this telecommunication service.
Discover what VoIP is, how it works, and the benefits and drawbacks of using Voice over IP over traditional telephone systems.
Discover what PBX or Private Branch Exchange is, what its primary function is, if it’s better than VoIP, as well as the benefits of using PBX for your enterprise.
Discover what a virtual phone number is, how it works, and the different benefits and drawbacks of using this technology for your business.
Say goodbye to the limitations of your old phone system and welcome cloud VoIP technology.
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