What is a Hosted Phone System?
A hosted phone system is a complete, cloud-based VoIP business phone system. It delivers enterprise-class features and scalability at a fraction of the cost of a traditional phone system.
Hosted PBX systems are ideal for businesses of all sizes. They are easy to set up and manage, and they offer flexibility and scalability. Thanks to the cloud, you can access your phone system from anywhere with an internet connection and a web browser or mobile app.
How Does a Hosted Phone System Work?
With a hosted phone system, all of the PBX hardware and software are stored off-site in the cloud. This means that there is no need for on-premises equipment. Your business will be able to make and receive calls using IP phones, softphones, or even your existing landline phones.
Hosted PBX systems are managed by the service provider. This means that your IT staff will not need to worry about maintaining the system. The service provider will take care of all updates and upgrades for you.
When Is a Hosted Phone System Necessary?
Hosted PBX systems are ideal for businesses of all sizes and industries. They offer the flexibility, scalability, and cost savings that many organizations need. If your company is growing quickly or you need to be able to scale up or down easily in response to changing business needs, a hosted phone system might be the right choice for you.
What Are the Drawbacks of a Hosted Phone System?
While hosted phone systems offer plenty of benefits, there are a few drawbacks that you should be aware of. In particular, your organization will need a high-speed internet connection in order to take advantage of all the features and capabilities offered by these systems.
Additionally, if you have extremely large call volumes or require advanced routing capabilities, then a hosted PBX system may not be the right choice for you. In this case, a premises-based business phone system might be a better option.