Lead Prioritization
Prioritize your most promising sales opportunities. Ultatel’s lead prioritization uses data and analytics to rank your leads, so your team knows who to contact first.
Lead Prioritization Overview
Lead prioritization is a smart feature that analyzes information about your leads to determine which ones have the highest sales potential. It looks at data points like lead source, past purchases, website engagement, form submissions, and more. Then, it assigns a priority level to each lead so your sales team knows who to focus on contacting first.
The goal is to help you convert more leads into customers. By contacting your hottest leads right away, you increase the chances that they’ll become sales.
How Ultatel Lead Prioritization Works
Ultatel pulls data from your existing systems, like your CRM, marketing automation platform, forms, and more. It runs this information through an advanced analytics algorithm that assigns a score to each lead. Higher scores indicate warmer, more promising leads.
These prioritized leads automatically appear at the top of your call queues and agent desktops. Agents can then focus on contacting the best leads first. As new data comes in, lead scores update dynamically so priority stays current.
Lead Prioritization Usage Examples
Ultatel Products With Lead Prioritization
Lead prioritization is available on all Ultatel's cloud phone service plans. It comes pre-configured but can also be customized.
Lead Prioritization FAQs
How accurate is the lead scoring and prioritization?
Our algorithm is over 85% accurate in identifying promising leads, significantly better than random selection. Accuracy improves the more data we have on each lead.
What data sources does it use for scoring?
It can connect to an unlimited number of data sources like your CRM, email system, analytics, forms, ecommerce platform, and more. More data gives better accuracy.
Can I customize the prioritization rules?
Yes, you can tweak the algorithm to weight different factors like lead source, past purchases, page views, etc. Work with our team for customization.
Related Information
For more details on how Ultatel can enhance your business communications, explore our other features such as Individual Extensions, CRM Integrations, and 24/7 Live Customer Support. Visit our Features Page to learn more.
