Team Presence

Enhance your team’s communication efficiency with Ultatel’s Team Presence, providing real-time availability information for seamless interactions.

Team presence​

Team Presence Overview

Ultatel’s Team Presence feature offers a comprehensive view of team members’ availability across the communication network. By displaying the status of each member—whether they are available, busy, on a call, or away—Team Presence enables more effective communication and collaboration. This feature integrates seamlessly with business phone systems and text messaging, ensuring that teams can always connect at the right time.2

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How Ultatel Team Presence Works

Ultatel’s Team Presence feature operates seamlessly:

● Status Indicators: Display real-time availability status (available, busy, on a call, away) for each team member.

● Integration with Communication Tools: Integrates with business phone systems and text messaging to provide comprehensive presence information.

● Customizable Settings: Allows team members to set their status manually or automatically based on their activity.

● Centralized Dashboard: Access presence information from a centralized dashboard, making it easy to manage and monitor team availability.

● Notifications: Receive notifications when a team member’s status changes, ensuring timely communication.

Ultatel Products with Team Presence

Team Presence functionality is available across all Ultatel VoIP plans, catering to diverse business needs:

● Ultatel Basic Plan: Essential presence features for small businesses looking to improve team communication.

● Ultatel Pro Plan: Advanced presence capabilities for medium-sized enterprises requiring detailed availability information.

● Ultatel Enterprise Plan: Comprehensive solutions for large organizations needing extensive presence and communication tools to support distributed teams.

Team Presence FAQs

What is Team Presence?

Team Presence is a feature that provides real-time information about the availability of team members, helping to streamline communication and collaboration.

Setting up Team Presence with Ultatel involves configuring the presence settings through the Ultatel platform. Team members can manually set their status or have it updated automatically based on their activity.

Yes, Ultatel’s Team Presence integrates with business phone systems and text messaging, providing a unified view of team members’ availability.

Team Presence improves communication efficiency by displaying real-time availability status, allowing team members to connect at the most appropriate times and reducing the chances of missed or delayed communications.

Yes, team members can customize their presence status manually or set it to update automatically based on their activity, such as being on a call or away from their desk.

Related Information

Explore more about Ultatel’s VoIP features and solutions:

● [Number Portability](link to page)

● [Individual Extensions](link to page)

● [CRM Integration](link to page)

● [HD Voice](link to page)

Discover how Ultatel’s Team Presence can transform your team’s communication and collaboration, driving productivity and fostering better working relationships across your business.

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