Intelligent Voice: Microsoft Teams SBC
Unify your communications and collaboration with Ultatel's Microsoft-certified Session Border Controller (SBC) for Teams.
Turn Teams into a unified communications solution with Ultatel's Certified SBC.
Feature Spotlight
Direct Routing & Calling Plans
Connect your existing phone system/SIP trunks, or leverage Ultatel’s competitive calling plans for a cost-effective, flexible solution.
Add Voice Calling to Teams
Enable users to make and receive calls directly in the Microsoft Teams interface, powered by Ultatel’s robust network.
Certified Solution
Microsoft certification ensures seamless compatibility, optimal performance, and peace of mind with Microsoft Teams.
AI-Powered Analytics for Teams Calls
Unlock deep insights from your Teams communications. Leverage call recording analysis, sentiment tracking, AI-generated summaries, and quality scoring for calls made within Teams.
Advanced PBX Service Integration
Options to integrate Ultatel’s rich PBX features (e.g. advanced IVR, sophisticated call routing) with Microsoft Teams.
Hosting Options
Flexible deployment on Ultatel Cloud, U.S. public cloud (AWS, Azure, Google), or international public cloud.
GCC High Deployment
Provides a dedicated, secure gateway for external voice traffic to and from Microsoft Teams GCC environments, meeting stringent compliance needs.
Ultatel Microsoft Teams Certified SBC Plans
Empower Microsoft Teams with Intelligent Voice & Advanced Calling
Seamlessly integrate robust, AI-enhanced voice capabilities into your Teams environment with Ultatel’s certified SBC solutions.
SBC Only (BYO Carrier)
Per month / user
Contact Sales
Best for: Businesses with existing SIP trunks/carrier relationships needing reliable, certified Teams voice integration.
SBC + Ultatel Calling Plan
Best for: Businesses wanting a fully managed Teams voice solution with Ultatel’s reliable network, calling plans, and foundational AI for Teams calls.
SBC with Complete Ultatel Cloud PBX (AI-Powered)
Best for: Organizations seeking to transform Teams into a comprehensive communication hub with Ultatel’s full advanced Cloud PBX features and deep AI insights.
Use Cases by Industry
industries that rely on Microsoft Teams and how integrated voice calling and Ultatel’s Certified SBC enhances their operations.
Law firms, consulting companies, and accounting practices use Teams for client collaboration, internal project coordination, and document review sessions. Integrated voice calling enhances efficiency by enabling quick client updates and multi-party conference calls without bandwidth concerns.
Tech companies rely on Teams for agile development meetings, technical support, and cross-functional project collaboration. Voice calling enables quick code reviews, troubleshooting calls where screen sharing is primary, and stand-up meetings where participants can join while commuting or from various locations.
Healthcare organizations use Teams for patient consultations, staff coordination, and interdisciplinary care meetings. Adding voice calling enables immediate consultation between specialists, quick communication during emergencies, and seamless handoffs between care teams without the complexity of video.
Banks, insurance companies, and investment firms use Teams for client meetings, internal compliance discussions, and cross-departmental collaboration. Voice calling adds value by enabling secure, quick client check-ins, urgent trading floor communications, and compliance calls where documentation and screen sharing take precedence over video presence.
Manufacturing
Manufacturing companies use Teams for supply chain coordination, quality control meetings, and remote equipment monitoring discussions. Voice calling improves operations by allowing floor managers to quickly escalate issues, enabling hands-free communication in industrial environments, and facilitating rapid decision-making.
Schools and universities leverage Teams for virtual classrooms, faculty meetings, and student collaboration. Voice calling enhances this by allowing quick parent-teacher conferences, office hours with students, and administrative discussions where participants can multitask or join from locations where video isn’t practical.
Unify Your Business Communications with Ultatel's Microsoft Teams SBC.
Ready to get started? Schedule your demo today.
Benefits of Ultatel's Certified SBC for Microsoft Teams
Add voice calling to Microsoft Teams and create a unified communication platform that both eliminates the need to switch between multiple tools and adapts to how people actually work.Â
Enhance Teams Communications
Seamlessly add robust business
phone services and AI-driven
intelligence to your Microsoft Teams environment.
Superior Call Quality
Leverage Ultatel’s robust carrier network for clear, dependable call quality and reliability in Teams.
Security & Compliance
Ensure your communications meet the highest standards of security and compliance without sacrificing functionality
Keey Your Numbers, Add Flexibility
Keep your existing phone numbers, or request new ones, with flexible porting options.
Optimize Costs, Maximize Value
Enjoy cost savings Teams
communications, without
compromising on performance or advanced AI features
Expert, Stress-Free Deployment
Our expert support and deployment teams ensure a smooth and stress-free transition tovoice-enabled Teams.
Dont' take our word for it.
Hear what our customers have to say...
Ready to see Ultatel in action?
Say goodbye to the limitations of your old phone system and hello to cloud communications technology.
Frequently Asked Questions
What is a session border controller (SBC)?
A session border controller (SBC) is a network device that establishes, conducts, and terminates voice and video calls over IP networks. It sits at the border of different network domains and acts as a gateway and security check point for VoIP communications.
What are the advantages of using Ultatel for Microsoft Teams calling?
Ultatel enhances your Teams calling experience with advanced features, including international calling capabilities, enhanced call quality and reliability, comprehensive call analytics, and seamless integration with your existing phone infrastructure.
Does Ultatel support Microsoft Direct Routing?
Yes, we fully support Microsoft Direct Routing. Our solution enables you to make and receive calls, send SMS messages, and access other phone system features directly within the Microsoft Teams interface on your desktop, mobile app, or web browser.
Do I need a third-party session border controller for Teams integration?
No, Ultatel offers a complete Microsoft Teams integration solution, including our certified Session Border Controller (DBC). There’s no need for extra hardware as it is a fully cloud-based service.
How much does the Microsoft Teams SBC cost?
You can find current pricing for Ultatel’s Microsoft Teams SBC on our Microsoft Teams Certified SBC pricing page.
Can I use the SBC without Microsoft Teams?
Yes. Ultatel’s Session Border Controller works in a variety of environments, not just Teams. Contact us to learn more.
