Communication Platforms,Terms

A communication platform is a software application that enables communication between users. It can be used for real-time communication, such as instant messaging, or for asynchronous communication, such as email. Communication platforms are designed to support specific types of communication, such as voice calls, video conferencing, or file sharing. Examples of communication platforms include Zoom, Slack, and Microsoft Teams.

Multichannel Call Center

Discover what a multichannel call center is, if it’s an effective solution for a call center, as well as the benefits and the drawbacks of running one.

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Cloud Hosted Phone Systems

What cloud hosted phone systems are? Find out exactly how they work, when they are useful for businesses, and the benefits of using one for your enterprise.

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Cloud Communication Platform

Discover what a cloud communication platform is, how it works, as well as the main advantages and disadvantages of using such a platform for your business.

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Hosted Phone System

Discover what a hosted phone system is, how it works, when it’s necessary, and what the drawbacks are of using such a system for your business.

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Virtual PBX

Find out more about the Virtual PBX service provider, how the service works, and the benefits of using this particular cloud-based telephony service.

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Cloud PBX

Discover what Cloud PBX is, how it works, as well as all the key benefits and drawbacks of this business telephone system.

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Virtual Phone System

Find out what a virtual phone system is, how it works, the different types of VPS, and the benefits of using a virtual phone system within your enterprise.

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Cloud Telephony

Learn more about cloud telephony, what it is, how it works, whether it has a future in the market and the main benefits of this telecommunication service.

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Voice over IP (VoIP)

Discover what VoIP is, how it works, and the benefits and drawbacks of using Voice over IP over traditional telephone systems.

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Ultatel, best support G2, 2025, award
Ultatel, High performer Award, G2 2025
Momentum leader G2, Ultatel
Front runners, software advice 2025, Ultatel
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

Ultatel, best support G2, 2025, award
Ultatel, High performer Award, G2 2025
Momentum leader G2, Ultatel
Front runners, software advice 2025, Ultatel
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

Ultatel, best support G2, 2025, award
High performer G2 Winter 2026 Ultatel
G2 Ultatel VOIP provider leader winter 2026
Front runners, software advice 2025, Ultatel
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA
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Award-Winning
Unified Communication Platform

Trusted by Companies of All Sizes.

Ultatel, best support G2, 2025, award
Ultatel, High performer Award, G2 2025
Momentum leader G2, Ultatel
Front runners, software advice 2025, Ultatel
“We absolutely love the reliability of service and the responsiveness of the team”
Nicole Sithithavorn, Remodel USA