Cloud Based Phone System For Small and Large Businesses

Cloud Phone System For Any Team Size

Every business, regardless of size, needs a fast and reliable communications system. A cloud based phone system unifies the way your team and customers communicate. Contact us today so we can help you get started.

Benefits of Cloud Phone System for your Business

The first thing a cloud based phone system does for you is get rid of clutter. Next, a cloud phone system cuts your communication costs up to half. Finally, it simplifies the way you communicate.

Ultatel’s Unique Cloud Phone System Features Cost-Efficient

Save overhead IT costs with a simplified system that takes less resources and equipment to maintain. You don’t need an entire server anymore to host your phone system. Now, go hardware-free.

Gone are the days when you need separate PBX systems for all your business locations. Unify them all while eliminating excess hardware and IT costs.

Never Upgrade Again

Stay up-to-date without having to upgrade your hardware again. The ULTATEL cloud phone system automatically includes upgrades and maintenance. So, you never miss out on the latest innovations in cloud based communication.

24/7 Security and Support

Concerned about VoIP hackers? A reputable cloud phone system provider like ULTATEL works 24/7 to run a secure service you need not worry about. Our safety features include:

  • Systems and network redundancy. We route the calls to an available team member wherever there is internet access.
  • Fire control. No data is lost in case of natural disasters and emergencies.
  • Physical security. With no on-site data storage, all data is kept safe.

Easy Transition: 99.999% Uptime Guarantee

With the ULTATEL cloud phone system, you can choose to keep your existing phone numbers, with free porting. There is zero downtime transitioning from your old phone system to the new ULTATEL system. All previous configurations you want to keep (call routing, etc.) can be kept as is. You don’t have to worry about the learning curve for your employees, too. ULTATEL handles training for non-tech employees. Plus, phones will be configured to each user.

Scalability: One Click Away

Need to add a new license or phone number? Your team can make real-time changes to your admin portal with permission-based access.

Don’t need that hassle? No problem. ULTATEL support is one call away. At no added cost, we make the changes for you.

Ultatel’s Unique Cloud Phone System Features

A cloud based phone system offers solutions to the limitations of traditional analog phones. ULTATEL has over 80 cloud based communication features, and we are constantly upgrading our customers’ cloud phone systems. Some of these features include:

Auto attendant

Never miss business calls with an automated voice menu. Direct calls properly or use voice malls with the auto attendant.

Advanced Call Analytics and Reporting

Boost your company’s efficiency by monitoring incoming and outgoing calls. This way, you can also monitor your expenses and select a contract plan that works for your business.

Call parking and customized call on hold

Cloud phone systems offer customized music on hold. You also have the option to “park” a call and the call can be answered by any phone in the system for ultimate remote work efficiency.

Caller features

Hide your team’s personal numbers and show the official business number on the caller ID. Other features include call forwarding, call notifying, call waiting, and call blocking.

HD voice

IP phone calls boost the frequency range of audio signals as it is transmitted via the internet. The result is high definition voice quality that is clear and not toll quality.

International Calling

We offer plans that make international calling cheaper when done via the internet. If you need international phone numbers, our add-on features got you covered.

Unified Communications

Simplify the way you communicate internally and with customers. Connect and consolidate all your locations and devices on one system. Whether you communicate via voice calls, email, fax, or chat, all data get stored on the cloud and on the same phone number.

Unlimited Internet Faxing

With an online faxing service you can send and receive unlimited fax with your email system.


Audio files from voicemail get sent to an email address as transcribed data. Even without a voice mailbox, you can access all your voicemail with a cloud phone.

It is Much More Than Just a Phone Line

ULTATEL’s cloud phone system goes beyond replacing copper wire phone lines. It streamlines your communication processes with features like voicemail transcriptions sent to your email, so you never lose important data.

Cloud Based Phone Systems FAQs

What is a Cloud-Based Phone System?

Simply put, it is an internet based phone. Say goodbye to traditional phone wires and optical fibers. The cloud phone system allows calls made via an internet connection.

How Does a Cloud-Based Phone System Work?

Calls made via the internet are sent from the caller to the receiver as small digital packets. With a cloud based phone service, you hire a third-party company to host your PBX server. ULTATEL routes calls via a cloud-based PBX in an off-site center.

What’s the Difference Between a Cloud Call Center and a Cloud Phone System?

First, a cloud phone system replaces a traditional analog phone system. To make call connections, it uses the internet. Meanwhile, a cloud call center allows a network-based service provider to operate a call center remotely and offer it to businesses on a subscription basis.

What’s the Difference Between a Hosted PBX and Cloud VoIP?

The main difference lies in the pricing. A hosted PBX can be more expensive as you pay per seat or user. Meanwhile, with a cloud PBX, you pay only for what you use. That is, the volume of internet calls.

What Do I Need to Consider When Choosing a Cloud Phone System?

If you currently have IP phone systems, then it makes sense to upgrade to a cloud based phone system. Aside from the equipment you currently have, consider ahead what features you want to integrate to your new cloud phone system.

Can I Use a Cloud Phone System With My Cell Phone?

The best cloud phone system can work on your IP phones, computers, and softphones on smartphones. This allows for remote work, anywhere where there is a working internet connection.

Can I Bring My Existing Number/Numbers to Ultatel?

Yes! ULTATEL makes it easy to transition to a cloud based phone system using your existing numbers.

What are the Disadvantages of Using VoIP?

Reliable power supply and internet connection with enough bandwidth--these are prerequisites to using Voice Over Internet Protocol (VoIP).

In case of interruptions, a cloud-based system allows calls to be rerouted to your team where there is power and a working internet. This way, you never miss calls.

VoIP Phone System for Small Businesses

A cloud based phone system is perfect for small businesses. VoIP is more affordable and customizable compared to a traditional phone system. Check small business phone system reviews before you choose a cloud phone system host.

ULTATEL’s VoIP phone systems for small business reviews may help you determine how a cloud phone system can best help boost your company's growth.

Cloud Call Center Solutions

Now your agents can work remotely using ULTATEL’s cloud VoIP. Your team can use any device to perform customer support. These include phone, chat, voicemail, and email.

Our Happy Clients

“We absolutely love the reliability of service and responsiveness of the ULTATEL team”

Nicole Sithithavorn COO, Remodel USA

“We are very pleased with the service provided by ULTATEL. We had a successful transition with no missed calls and clients are happy.Your excellent support is invaluable to a growing business like ours. ”

Angela Crump Executive Director, Synergy Law


ULTATEL offers an affordable cloud based phone service as low as $18.95 per user for 100 above users. Choose from our cloud based phone system for small business plans for single-user or less than 20 users.

Our pricing plans include the latest features in cloud phone systems. These include:

  • Unlimited calling for US and Canada
  • HD Voice
  • Voicemail to Email (including transcription)
  • One Phone Number for Voice, SMS and Fax
  • Auto Attendants
  • Unlimited Internet Faxing
  • Customizable music on-hold
  • IVR Menus
  • Call Presence
  • Call Waiting, Call Forwarding, Call Parking
  • Intercom
  • Caller ID, Call Notification, Call Blocking
  • 24/7 Live Customer Support
  • Web Management Portal
  • Advanced Call Analytics and Reporting

For enterprises that need unlimited fax lines, toll free numbers, and international numbers, consider add-ons. Extra features for your cloud based phone system is offered on a month-to-month basis for flexibility. Get a free quote today for your business.

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