The Next-Generation Phone System Designed for Small Business
Get phone, video conferencing, SMS messaging, chat, fax, and more for one low price. Starting at $16.95/mo.
Full-featured business communications, simplified.
Experience the future of business communications with Ultatel’s cloud phone system. Our platform is a complete communications solution with all the features modern businesses need.
Feature Spotlight
Auto Attendant
Automated answering service that routes incoming calls to the correct department or person in a business phone system.
Voicemail-to-Email Notifications
Convert voicemail messages to text and/or audio and send directly to a user’s email.
Advanced Call Handling
Routes incoming calls to the proper queue and the most appropriate agent based on pre-defined strategies.
Call Queuing
Places incoming calls in a waiting line when agents or phone lines are busy.
Voice, Text & Fax on the same phone number
Single phone number capable of receiving voice calls, text messages, and faxes.
Desktop Phones & Hardware
Conference phones include built-in microphones and speakers that accommodate multi-person calls.
Ultatel Cloud Phone System Plans
Find the Perfect AI-Powered Cloud Phone System for Your Business
Reliable calling, seamless collaboration, and intelligent insights. Choose your plan and transform your communications.
Every plan now comes packed with AI-powered features — from seamless call transcription and smart note-taking to quick drafting and translation of texts and chats.
Ultatel Essential
Per month / user
- Complete Business Phone System & Service (Voice, SMS/MMS, Chat, Video) on Any Device
- Unlimited US & Canada Calling
- Basic Internet Fax
- Business SMS and MMS
- Video Conferencing Up to 50 Participants
- Single-Level Auto-Attendant, IVR and ring groups
- Build in Reports and Call Analytics
- Single Sign-On (SSO)
- 24/7 Chat & Phone
- Reliable calling, foundational AI for understanding.
- Reliable calling, foundational AI for understanding.
- AI Voicemail Transcription
- Basic Sentiment Analysis
- On-Demand Call Transcripts (limited)
Ultatel Premium
- Everything in Essential, Plus
- Auto call recording
- Call monitoring and whispering
- Multi-Level IVR
- Call Queues
- Ring Groups
- Queue Callback
- Auto Voice Recording
- Video Conferencing Up to 100 Participants +Â Meeting Recording
- Enhanced Analytics Dashboard
- + Popular CRMs (Zoho, HubSpot Lite)
- Advanced Single Sign-On (SSO)
- Robust collaboration, deeper call intelligence & AI efficiencies.
- Basic Topic ID
- All Calls Transcribed by AI
- Detailed Sentiment Analysis
- Â AI Call Summaries
Ultatel Ultimate
- Everything in Premium, Plus
- Video Up to 250 Participants +Â Advanced Features (Breakout Rooms, AI Live Transcription)
- Advanced IVR, Advanced Queues, Auto Voice & Video Recording (Policies)
- SMS/MMS: 1000 messages/user/month
- Comprehensive AI-Driven Analytics Dashboard
- + Advanced CRMs (Salesforce, Zendesk), APIs, MS Teams Integration
- + Custom Roles & Permissions
- Priority Support, Opt. Dedicated Account Manager, Strategic Onboarding
- Advanced AI, comprehensive intelligence, enterprise control & premium integrations.
- Real-Time AI Transcripts & Sentiment (Alerts)
- Advanced Topic ID (Trends)
- Â AI Summaries (Action Items)
- AI Quality & Coaching Tools
Ready for the ultimate small business phone system?
Speak with an expert today.
An Award-Winning
Unified Communications Platform
Trusted by leading organizations in every industry.
Why Do Small Businesses Choose Ultatel?
Greater savings
No upfront expenditures or costly maintenance fees. Reduce costs by 20% to 50% every month.
Effortless installation
We customize your system the way you want. We also help you get started with 50+ enterprise-grade features.
Work anywhere
Our hassle-free system keeps your team seamlessly connected. Work in the office, home, or even on the go.
Efficient collaboration
As a cloud-based phone system, we help your team maintain open lines of communication with customers, partners, and employees.
Reliable performance
Depend on our 99.999% uptime guarantee and 24/7 support. No need to stress over unreliable communications!
Available on any device
Employees can access their extension on their device of choice – desk phone, soft phone, or application.
Don't take our word for it.
See what our customers are saying...
Ready to see Ultatel in action?
Say goodbye to the limitations of your old phone system and hello to cloud communications technology.
Frequently Asked Questions
Why should my small business switch to a unified communications platform?
A unified communications platform simplifies communications for your business by combining phone, video calling, fax, text messaging and more into a single platform. For your small business, that means fewer platforms to manage and pay for.
Can I keep my existing phone numbers?
Absolutely. Ultatel understands the value of consistency, especially for a small business. Our number porting service lets you transfer your current phone numbers seamlessly, ensuring you stay connected to your customers without interruption.
How easy is it to set up and configure the phone system?
Simplicity is key at Ultatel. Our small business phone system is designed for hassle-free setup and user-friendly configuration. You’ll be up-and-running in no time, with 24/7 support from our dedicated team whenever you need it.
Is Ultatel compatible with both desk phones and mobile devices?
Our systems are designed for versatility and mobility. Ultatel’s small business phone system works seamlessly with both traditional desk phones and modern mobile devices, giving you and your team the flexibility to communicate effectively from the office, home, or on the go.
Can we integrate with the tools and systems my small business uses?
Yes, integration is at the heart of our service. Ultatel’s phone system is built to work harmoniously with a range of popular business tools and software, such as CRM systems and productivity suites, for a more cohesive and efficient workflow.
What type of support is available for my small business?
Ultatel provides all customers with live support at no extra charge. Our expert team is available 24×7, 365 days a year to assist whenever problems arise.
How reliable is Ultatel's small business phone system?
Ultatel is extremely reliable, and provides a best-in-class 99.999% uptime guarantee.Â
Are there any additional fees or hidden costs?
Our small business phone system pricing is transparent. With Ultatel, what you see is what you get. There are no hidden fees or surprise costs. We provide clear, straightforward pricing so you can confidently plan your budget.
