Unified Phone System

Cloud

Support for multiple locations
Whether you manage multiple branches, have agents working from home or on the go, your system will work as one, which reduces IT costs and equipment costs

Traditional

Need a different Phone System on each premise (large expenditure for equipment and maintenance)

Mobility

Cloud

Use your desktop phone, softphone on your pc/laptop or mobile app on your smart phone.
When you call out your customers or vendors, caller ID shows the business phone number and not your employees personal phone numbers.

Traditional

  • Typically, no mobility features are included or expensive to be added as add-on.

Scalability

Cloud

Instantly add new lines and/or users even for a new location. No additional CAPEX needed .

Traditional

Scalability typically entails the purchasing of new equipment and IT Support costs

Business Continuity

Cloud

Top of the line Data Centers (99.999% uptime)

Emergency Plans to forward to cell phones or other locations

Traditional

Phone System is stored on-site

Susceptible to power outages, internet outages and an unfriendly environment for servers

Features

Cloud

Advanced features and functionality
All features are bundled into the service
Your system will be upgraded with new features automatically.

Traditional

Phone System software and hardware upgrades licenses are needed to ensure the latest features

Automatic Upgrades

Cloud

Access to the greatest and latest updates for your system included.
Never update or upgrade again.
Automatically done by ULTATEL

Traditional

Updates need to be done by trained IT Staf

No Capital Expenditure

Cloud

A low subscription-based expenditure dependent on the number of lines necessary and/or the number of phones.
No more expensive equipment!
Maintenance and upgrades are included

Traditional

Upfront expenditure for equipment
Monthly maintenance costs
Upgrade hardware as business grows

Reduce IT Support

Cloud

IT can be reprioritized for other projects
Users can have permission-based options to easily manage their own extensions or team members extensions with an intuitive dashboard

Traditional

IT Staff is typically necessary to support your Phone System

installation & Migration

Cloud

Service is on-demand, which makes deployment quick and easy
We handle Migration and Installation with a white glove to ensure a smooth transition and zero downtime.

Traditional

Needs technical expertise.
IT Staff needs to be involved

Security

Cloud

Higher level of security than traditional on-premise solutions
  • Security includes
    • Physical security
    • Fire control
    • Backup power
    • Systems and network redundancy
    • 24/7 network monitoring

Traditional

  • Phone System is stored on-site
  • Susceptible to power outages, internet outages and an unfriendly environment for servers
  • Susceptible to data loss during disaster situations due to its in-house location.
  • typicaly needs your sttaff to get involved
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