Win new customers, increase productivity and build your future with one simple app that powers voice, video, messaging, texting & meetings.
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Phone, messages, chat, video, fax. A reliable easy to use system. Communicate better with your customers.
Cut your monthly phone bills between 20% to 50% and say goodbye to capital expenditure and expensive maintenance costs.
We do all the work, and we’ll set up your system around the way you do business.
Every user can connect to their usual extension number from a desktop phone, a soft-phone on their PC, or an iOS/Android app.
Works on all your devices without the need of additional equipment
ULTATEL provides the best uptime service level agreement in the industry. We can provide this through our decades of experience serving businesses, fully redundant data centers and a whole lot more.
No missed calls.
Not much of a learning curve with an intuitive interface.
Add new employees, teams, even entire offices from your phone wherever you are.
Ensure all of your calls are answered professionally – and prioritized – with auto-attendant routing, enhanced call routing and ring group call forwarding options.
Your prospects may have gone remote, have difficult schedules to coordinate with, or complex job requirements – you can handle it all with video and audio meetings, texting and messaging.
You can schedule your auto-attendant according to the way you and your team works. Forward your phone automatically when you’re in meetings, with family or at the doctor’s office.
“ I actually have an app on my phone from Ultatel so that if I’m sitting at home and I make an outbound phone call through this app, when their phone rings, their caller ID is going to see Trü Orthodontics. ”
“ We absolutely love the reliability of service and the responsiveness of the team. ”
“ It was a simple process, took us 10 minutes, had everybody set up, everybody remote working, everybody’s desk phones set up to be on their cells. It was just a very easy process and it worked out beautifully. ”
Create your account online in a few minutes. Once your sign-up is completed your service will be up and running.
Download the mobile and desktop apps, login and you’re good to go. You can make and receive calls. Your service is already pre-configured so you won’t miss a call.
With Ignite, by ULTATEL.
ULTATEL’s Ignite takes your phone system to the next level, giving you a complete communications system designed around the way you do business, for a fraction of the cost of other cloud phone apps. These features include:
Establish a local presence by choosing from more than 200 available area codes. Direct customer calls to a single number, assign additional numbers to call queues and users, and take advantage of all the features that Ignite has to offer.
Extensions create a flexible structure that links employees at local and satellite offices, wherever they are. Edit, add, or remove extensions anytime.
Ring Groups is one of the most versatile features in ULTATEL’s Ignite suite for a variety of reasons. If your business has a group of employees that could answer a call, like a customer support or accounting group, a Ring Group is an effective way to make sure no call goes unanswered.
You can either assign users and all their associated devices or a users’ individual devices to a Ring Group. When a call comes in, it’ll ring on every associated devices in two ways. It can ring them all at the same time, letting anyone pick it up as soon as possible, or sequentially, going user by user until someone picks up.
Always be in the right place at the right time to take calls. Call forwarding is completely transparent to the caller and makes it possible for your company to be on call 24 hours a day.
Visual voicemail allows you to easily manage voicemails in your online account, on your PC or Mac, and on your mobile device with your HUB mobile & desktop app.
Voicemail-to-email sends voicemail messages in emails so you can listen to them wherever you are.
Ignite gives you caller features such as call forwarding, call notifying, call waiting, and call blocking.
Keep callers entertained and informed with music and messages while they’re on hold.
Use greetings to establish your brand and enhance your company’s image.
Ignite gives you the flexibility to manage both your incoming and outgoing caller IDs. You can also choose to displays your business name when making calls.
Receive faxes wherever you are through email.
Insightful reports to help you understand your employee’s and callers’ behavior and improve your interactions.
Enjoy unlimited video conference calls with 1 – 10 people. Boost your team efficiency with one-click screen sharing from your desktop, mobile, applications, websites, files, and more.
Get connected instantly with up to 20 people in an audio conference call with local dial-in support.
Whether you are using your desktop or mobile app, your colleagues can now easily see your presence status—Available, Invisible or Do Not Disturb. Easy to configure and manage.
Ignite makes collaboration better, faster, and more productive. Instant 1:1 and group chat gives you the ability to solve problems real-time – a flexible meeting space where information can be easily and instantly shared.
You don’t need your personal number for texts. Send and receive messages from your business phone number to employees, customers, prospects, contractors and other stakeholders.
Get instant notifications for messages, phone calls, meetings, texts and fax messages in your HUB desktop and mobile apps.
As a moderator, control all functions and features in the meeting.
You can get up and running in about 5 minutes. Just sign up online, and download your HUB mobile and desktop apps.
“Cloud-based” means that the core technology infrastructure and global network providing the business phone and fax system functionality is located in our multiple secure data centers and delivered to your business over the web. This eliminates the need for capital investment and the hassle of installing and managing complex hardware in your office.
No. ULTATEL will set up your service when you sign up, with no additional charge.
ULTATEL was named Enterprise Networking’s Top Ten VoIP Solution Providers for 2019, 2020, and 2021 because of our commitment to reliability. 99.999% uptime is ULTATEL’s is our guaranteed service level.
Any wired or wireless device with an Internet connection that runs Windows, Mac, iOS or Android.
No. Ignite was designed to be used on devices that are most convenient for you to use. IP desktop phones are not required because your ULTATEL HUB desktop app has a built-in softphone, which saves you the cost of a desktop phone and provides you with more features.
Yes. But note that IP desktop phones are not required because your ULTATEL HUB desktop app has a built-in softphone, which saves you the cost of a desktop phone and provides you with more features. Call us for more information about bringing your current desk phones at 1-844-ULTATEL.
No special equipment is required. All you need is a device that is connected to the Internet running Windows, Mac, iOS or Android.
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