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From Our Blog

What to Look in an Enterprise Phone System When Choosing One For Your Business

Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.

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The Complete Business Phone System
for $9.95/mo

Unlimited Everything. Anywhere.
on any device.

Win new customers, increase productivity and build your future with one simple app that powers voice, video, messaging, texting & meetings.
Start Free Trial

14-day Free Trial

See Features

$9.95/mo. Simple to use. No contracts. 5 minute set up.

Why Businesses Love ULTATEL

Experience firsthand all the benefits of ULTATEL’s phone systems.

Everything you need

Phone, messages, chat, video, fax. A reliable easy to use system. Communicate better with your customers.

Bigger savings

Cut your monthly phone bills between 20% to 50% and say goodbye to capital expenditure and expensive maintenance costs.

Hassle-free 5 minute set up

We do all the work, and we'll set up your system around the way you do business.

globe

Work from anywhere.

Every user can connect to their usual extension number from a desktop phone, a soft-phone on their PC, or an iOS/Android app.

Works on any device

Works  on all your devices without the need of additional equipment

99.999% Uptime

ULTATEL provides the best uptime service level agreement in the industry. We can provide this through our decades of experience serving businesses, fully redundant data centers and a whole lot more.

A Breeze to Use, Expand in Seconds

Your Ignite service will be setup for you 
No missed calls.
Your mobile and desktop apps work the same
Not much of a learning curve with an intuitive interface.
Set up new employees and teams in seconds
Add new employees, teams, even entire offices from your phone wherever you are.

Win New Customers

Never miss a new business opportunity
Ensure all of your calls are answered professionally – and prioritized – with auto-attendant routing, enhanced call routing and ring group call forwarding options.
Communicate with prospective customers on their terms
Your prospects may have gone remote, have difficult schedules to coordinate with, or complex job requirements – you can handle it all with video and audio meetings, texting and messaging.

Separate Personal From Business

Your Ignite service will be setup for you 
No missed calls.
Your mobile and desktop apps work the same
Not much of a learning curve with an intuitive interface.
Set up new employees and teams in seconds
Add new employees, teams, even entire offices from your phone wherever you are.

Your Peace of Mind is Our #1 Priority

“ We absolutely love the reliability of service and the responsiveness of the team. ”
Remodel USA

Nicole Sithithavorn

COO, Remodel USA

“ I actually have an app on my phone from Ultatel so that if I’m sitting at home and I make an outbound phone call through this app, when their phone rings, their caller ID is going to see Trü Orthodontics. ”  

Jill Warner
Tru Orthodontics
“ It was a simple process, took us 10 minutes, had everybody set up, everybody remote working, everybody’s desk phones set up to be on their cells. It was just a very easy process and it worked out beautifully. ”  

Dawn Neighoff
Clean Sweep

The Award-Winning VoIP Platform That Small and Big Companies Trust.

See all of our awards

See ULTATEL's Complete Business Phone System in action

Start working smarter in 5 minutes

Create your account

Create your account online in a few minutes. Once your sign-up is completed your service will be up and running.

Download the app

Download the mobile and desktop apps, login and you're good to go. You can make and receive calls. Your service is already pre-configured so you won't miss a call.

Get it all done, from anywhere

With Ignite, by ULTATEL.

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14-day Free Trial

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Download Your Apps:

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Desktop/Laptop

Ignite Features

ULTATEL’s Ignite takes your phone system to the next level, giving you a complete communications system designed around the way you do business, for a fraction of the cost of other cloud phone apps.
These features include:

Business Phone

Establish a local presence by choosing from more than 200 available area codes. Direct customer calls to a single number, assign additional numbers to call queues and users, and take advantage of all the features that Ignite has to offer.

Extensions create a flexible structure that links employees at local and satellite offices, wherever they are. Edit, add, or remove extensions anytime.

Show your customers you value them by having a recorded menu guiding them to the specific person or department they are looking for.

Ring Groups is one of the most versatile features in ULTATEL’s Ignite suite for a variety of reasons. If your business has a group of employees that could answer a call, like a customer support or accounting group, a Ring Group is an effective way to make sure no call goes unanswered.

You can either assign users and all their associated devices or a users’ individual devices to a Ring Group. When a call comes in, it’ll ring on every associated devices in two ways. It can ring them all at the same time, letting anyone pick it up as soon as possible, or sequentially, going user by user until someone picks up.

Always be in the right place at the right time to take calls. Call forwarding is completely transparent to the caller and makes it possible for your company to be on call 24 hours a day.

Visual voicemail allows you to easily manage voicemails in your online account, on your PC or Mac, and on your mobile device with your HUB mobile & desktop app.

Voicemail-to-email sends voicemail messages in emails so you can listen to them wherever you are.

Ignite gives you caller features such as call forwarding, call notifying, call waiting, and call blocking.

Keep callers entertained and informed with music and messages while they’re on hold.

Use greetings to establish your brand and enhance your company’s image.

Ignite gives you the flexibility to manage both your incoming and outgoing caller IDs. You can also choose to displays your business name when making calls.

Receive faxes wherever you are through email.

Insightful reports to help you understand your employee’s and callers’ behavior and  improve your interactions.

Collaboration

Enjoy unlimited video conference calls with 1 – 10 people. Boost your team efficiency with one-click screen sharing from your desktop, mobile, applications, websites, files, and more.

Get connected instantly with up to 20 people in an audio conference call with local dial-in support.

Whether you are using your desktop or mobile app, your colleagues can now easily see your presence status—Available, Invisible or Do Not Disturb. Easy to configure and manage.

Ignite makes collaboration better, faster, and more productive. Instant 1:1 and group chat gives you the ability to solve problems real-time – a flexible meeting space where information  can be easily and instantly shared. 

You don’t need  your personal number for texts. Send and receive messages from your business phone number to employees, customers, prospects, contractors and other stakeholders.

Get instant notifications for messages, phone calls, meetings, texts  and fax messages in your HUB desktop and mobile apps.

As a moderator, control all functions and features in the meeting.

Frequently Asked Questions

You can get up and running in about 5 minutes. Just sign up online, and download your HUB mobile and desktop apps.

“Cloud-based” means that the core technology infrastructure and global network providing the business phone and fax system functionality is located in our multiple secure data centers and delivered to your business over the web. This eliminates the need for capital investment and the hassle of installing and managing complex hardware in your office.

No. ULTATEL will set up your service when you sign up, with no additional charge.

ULTATEL was named Enterprise Networking’s Top Ten VoIP Solution Providers for 2019, 2020, and 2021 because of our commitment to reliability. 99.999% uptime is ULTATEL’s is our guaranteed service level.

Any wired or wireless device with an Internet connection that runs Windows, Mac, iOS or Android.

No. Ignite was designed to be used on devices that are most convenient for you to use. IP desktop phones are not required because your ULTATEL HUB desktop app has a built-in softphone, which saves you the cost of a desktop phone and provides you with more features.

Yes. But note that IP desktop phones are not required because  your ULTATEL HUB desktop app has a built-in softphone, which saves you the cost of a desktop phone and provides you with more features. Call us for more information about bringing your current desk phones at 1-844-ULTATEL.

No special equipment is required. All you need is a device that is connected to the Internet running Windows, Mac, iOS or Android.

Yes. You can transfer (port) your existing phone number(s) to ULTATEL. Its easy. Complete your purchase of Ignite, and after your purchase your number can be moved, with no interruption in service. You can get more information about porting (transfering) your number at our blog here.

Ready to Take ULTATEL for a Spin?

Say goodbye to the limitations of your old phone system and welcome cloud VoIP technology.

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#1 Rated in Business Phone System Overall Value and Customer Support

We’re honored to be ranked #1 in Overall Value and Customer Support by the buyer communities on Capterra and GetApp.

ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer communities on Capterra and GettApp.

Capterra is the world’s leading business software reviews and selection platform; GetApp advise tech-savvy business professionals to help them find the software and apps that best meet their needs.
Check the Report from Capterra Website
Check the Report from GetApp Website

#1 Rated in Contact Center Overall Value and Customer Support

We’re honored to be Ranked #1 in Overall Value and Customer Support by the buyer community on Software Advice. ULTATEL is the only provider that achieved a perfect 100 score on Customer Support from the buyer community on Software Advice. Software Advice has helped over 800,000 businesses select software with live, one-on-one tailored support with software and industry experts.
Check the Report from Software Advice Website

Partner Request

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Talk to an Expert

“We have being using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It save a lot of time when you on on the road. Also, the after hours messaging is more professional. We we need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”

Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Demo

“We have been using Ultatel for a little over a year now. The phone service and system have allowed us to increase our overall productivity by direct calls to the right person up front. Also voice mail message go directly to our email inbox. It saves a lot of time when you on the road. Also, the afterhours messaging is more professional. We need to make changes to our directory or add more phone extension the Customer Service Team is very responsive. I recommend Ultatel all the time.”
Palumbo Insurance Associates

Tony Palumbo
President, Palumbo Insurance Associates

Request Your Quote

“Ultatel’s level of expertise and support made this project 100% seamless, and they continue to provide outstanding service to our organization, all of us at TLC could not be happier! Thanks Ultatel for helping us stay productive!”
The Land Conservancy of New Jersey

Robert J Santee
IT/Project Manager
The Land Conservancy of New Jersey

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“Our company, La Finestra LC, just switched to ULTATEL,
the entire experience was great, the transition was seamless.
They have a great knowledgeable team. Thank you.”
La Finestra LC

Gabriela Lecaro
Controller, La Finestra LC