Phone systems are often the unsung heroes in an organization but are undoubtedly one of the most vital aspects of a business.
Gain a competitive edge in the retail industry with ULTATEL’s top features. Here’s how our phone system can facilitate rapid growth for your business:
Sending promotional messages via text is the fastest way to connect with your customers. It’s no secret that consumers are used to texting as part of their routine, which makes our mobile texting feature a great opportunity to increase sales at retail stores.
Combine ULTATEL with a CRM (customer relationship management) software, such as Salesforce, Pipedrive, Zoho, Zendesk, and Microsoft Dynamics. Data at your fingertips lets you categorize your prospects, anticipate their needs, and solve customer issues faster.
Improving the retail environment isn’t just about satisfying customers. Retail teams thrive with ongoing feedback, training, and celebrating positive performance. All of these things can be accomplished through video meetings. With ULTATEL, you’ll be able to add up to 100 participants.
Be available to answer customer calls 24/7 even when your agents aren’t around. Make a great first impression with a professional greeting. Send them to the right department. Create holiday-specific announcements.
In a highly competitive retail marketplace, collecting and acting on customer feedback has become increasingly important. Choose our Ultimate plan to conduct an after call SMS automated survey to see if there are any areas your retail business can improve on.
Get more cost-efficient, save office space, and send documents quicker using any device. ULTATEL’s online faxing eliminates the need for a traditional fax machine so your store can operate from anywhere.
Say goodbye to the limitations of your old phone system and welcome cloud VoIP technology.
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